{"id":11463,"date":"2013-05-08T18:05:32","date_gmt":"2013-05-08T16:05:32","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=11463"},"modified":"2013-05-08T18:06:57","modified_gmt":"2013-05-08T16:06:57","slug":"homechoice-vacancies-telemarketing","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/homechoice-vacancies-telemarketing.html","title":{"rendered":"Homechoice Vacancies: Telemarketing Supervisors (2 Vacancies)"},"content":{"rendered":"<p>We are looking for an individuals with call centre experience who is able to lead and manage a team of approximately 12 agents to fill this challenging role.<\/p>\n<p><strong>Key Performance Areas<\/strong><\/p>\n<ul>\n<li>Managing a team of approximately 12 Sales agents<\/li>\n<li>Ensuring departmental \/ team sales targets are achieved<\/li>\n<li>Monitoring of calls to ensure quality standards are met<\/li>\n<li>Training and development of agents<\/li>\n<li>Performance management and motivating of agents<\/li>\n<li>Setting and maintaining production standards and agents registers<\/li>\n<li>Attending regular operation meetings<\/li>\n<li>Updating and preparing weekly and monthly reports<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><\/p>\n<ul>\n<li>Matric certificate<\/li>\n<li>Two years sales experience (preferably within a call centre)<\/li>\n<li>At least one year experience in managing a team of agents<\/li>\n<li>Must be computer literate (Excel. MS Word, PowerPoint)<\/li>\n<li>Understanding of outbound call centre technology and processes would be an advantage<\/li>\n<li>Clear Criminal Record<\/li>\n<li>Must be able to work shifts<\/li>\n<\/ul>\n<p><strong>Attributes and Behaviours<\/strong><\/p>\n<p>Strong motivational and leadership abilities<br \/>\nAbility to work independently as well as within a team<br \/>\nExcellent communication skills<br \/>\nExcellent planning and organisational skills<br \/>\nResilient and change orientated<br \/>\nEnergetic with a positive attitude<br \/>\nGood analytical ability and attention to detail<br \/>\nMust display strong initiative<\/p>\n<p>&nbsp;<\/p>\n<p><strong>How to Apply Online<\/strong><\/p>\n<p>If you meet the requirements, send your CV by clicking the \u201cApply Now\u201d button<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are looking for an individuals with call centre experience who is able to lead and manage a team of approximately 12 agents to fill this challenging role. Key Performance&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[22],"tags":[1789],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Homechoice Vacancies: Telemarketing Supervisors (2 Vacancies) - Jobs in South Africa 2023<\/title>\n<meta name=\"description\" content=\"We are looking for an individuals with call centre experience who is able to lead and manage a team of approximately 12 agents to fill this challenging\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/homechoice-vacancies-telemarketing.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jobs sa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/homechoice-vacancies-telemarketing.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/homechoice-vacancies-telemarketing.html\",\"name\":\"Homechoice Vacancies: Telemarketing Supervisors (2 Vacancies) - 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