{"id":11538,"date":"2013-05-13T11:55:20","date_gmt":"2013-05-13T09:55:20","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=11538"},"modified":"2016-11-16T12:27:08","modified_gmt":"2016-11-16T10:27:08","slug":"telemarketing-agents-vacancies","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html","title":{"rendered":"Telemarketing Agents (18 Vacancies)"},"content":{"rendered":"<h2>Telemarketing Agents Job Vacancies<\/h2>\n<p><b>Purpose of the role<\/b><\/p>\n<p><b><\/b>To market the Company\u2019s wide range of products telephonically to existing customers with a view to retain and generate business revenue targets and profitability whilst maintaining a high level of customer satisfaction.<\/p>\n<p><em id=\"__mceDel\"><b>Key Performance Areas<\/b><\/em><\/p>\n<p><b>Sales Performance<\/b><\/p>\n<ul>\n<li>Ensure agreed KPA\u2019s (Key Performance Areas) and sales targets are achi<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\">\n<ul>\n<li><span style=\"line-height: 19px;\">eved in line with business requirements<\/span><\/li>\n<li>Assist in increasing sales revenue within the Telemarketing department<\/li>\n<\/ul>\n<p><b>Efficiency and Productivity<\/b><\/p>\n<ul>\n<li>Reach performance targets relating to productivity, adherence, turnaround, time and quality<\/li>\n<li>Be available to make calls by avoiding unnecessary time spent in after call activities or breaks in order to provide agreed service levels<\/li>\n<li>Administer policies in an organised and efficient manner ensuring that outstanding tasks are up to date and departmental service standards are adhered to at all times<\/li>\n<li>Constantly and proactively look for ways to improve efficiencies through performance, communications, procedures and systems<\/li>\n<\/ul>\n<p><b>Customer Service<\/b><\/p>\n<ul>\n<li>Ensure a polite, friendly, efficient and professional service is offered by acting as an ambassador for HomeChoice<\/li>\n<li>Takes responsibility for each individual call by ensuring that advise is always given in the customer\u2019s best interests<\/li>\n<li>Handle objections appropriately to ensure that positive results are achieved and enhance customer delight<\/li>\n<li>Work towards continuously improving the customer experience and service delivery<\/li>\n<\/ul>\n<p><b>Quality Standards<\/b><\/p>\n<ul>\n<li>Focus on \u201cgetting it right first time\u201d in order to ensure that correct and precise information is relayed to customers<\/li>\n<li>Enter all details of sales transactions accurately onto the system, capturing of data relating to clients and call logging<\/li>\n<li>Adhere to internal systems, policies, procedures and requirements<\/li>\n<\/ul>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"top\">\n<h3>Requirements:<\/h3>\n<\/td>\n<\/tr>\n<tr>\n<td align=\"left\" valign=\"top\"><b>Qualifications &amp; Accreditations<\/b><\/p>\n<ul>\n<li>Grade 12 \/ Matric or equivalent<\/li>\n<li>If no Matric, then at least 4 years&#8217; of sales experience in a call centre<\/li>\n<\/ul>\n<p><b>Experience &amp; Skills<\/b><\/p>\n<ul>\n<li>Minimum 6 months sales experience in a target driven environment<\/li>\n<li>Contact centre experience will be an added advantage<\/li>\n<li>Fluent in at least 2 languages, of which one must be English<\/li>\n<li>Must be computer literate<\/li>\n<\/ul>\n<p><b>Other Requirements<\/b><\/p>\n<ul>\n<li>Ability to work shifts<\/li>\n<li>Clear criminal record<\/li>\n<\/ul>\n<p><b>Attributes &amp; Behaviours<\/b><\/p>\n<ul>\n<li>A strong customer focus<\/li>\n<li>Good communication and listening skills<\/li>\n<li>Tolerance for stress, adaptable and a positive attitude<\/li>\n<li>Excellent sales ability and target driven<\/li>\n<li>Team player, but able to work independently<\/li>\n<li>Excellent telephonic manner<\/li>\n<\/ul>\n<p><strong>How to apply:<\/strong><\/p>\n<p>Click on the link below to apply online<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Telemarketing Agents Job Vacancies Purpose of the role To market the Company\u2019s wide range of products telephonically to existing customers with a view to retain and generate business revenue targets&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[30],"tags":[1789],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Telemarketing Agents (18 Vacancies) - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"Telemarketing Agents Job Vacancies Purpose of the role To market the Company\u2019s wide range of products telephonically to existing customers with a view to\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jobs sa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html\",\"name\":\"Telemarketing Agents (18 Vacancies) - Jobs in South Africa 2024\",\"isPartOf\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\"},\"datePublished\":\"2013-05-13T09:55:20+00:00\",\"dateModified\":\"2016-11-16T10:27:08+00:00\",\"author\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\"},\"description\":\"Telemarketing Agents Job Vacancies Purpose of the role To market the Company\u2019s wide range of products telephonically to existing customers with a view to\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\",\"url\":\"https:\/\/joblistsouthafrica.com\/\",\"name\":\"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com\",\"description\":\"Careers, Vacancies and Jobs in South Africa\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joblistsouthafrica.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\",\"name\":\"Jobs sa\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"caption\":\"Jobs sa\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Telemarketing Agents (18 Vacancies) - Jobs in South Africa 2024","description":"Telemarketing Agents Job Vacancies Purpose of the role To market the Company\u2019s wide range of products telephonically to existing customers with a view to","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html","twitter_misc":{"Written by":"Jobs sa","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html","url":"https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html","name":"Telemarketing Agents (18 Vacancies) - Jobs in South Africa 2024","isPartOf":{"@id":"https:\/\/joblistsouthafrica.com\/#website"},"datePublished":"2013-05-13T09:55:20+00:00","dateModified":"2016-11-16T10:27:08+00:00","author":{"@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c"},"description":"Telemarketing Agents Job Vacancies Purpose of the role To market the Company\u2019s wide range of products telephonically to existing customers with a view to","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joblistsouthafrica.com\/telemarketing-agents-vacancies.html"]}]},{"@type":"WebSite","@id":"https:\/\/joblistsouthafrica.com\/#website","url":"https:\/\/joblistsouthafrica.com\/","name":"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com","description":"Careers, Vacancies and Jobs in South Africa","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joblistsouthafrica.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c","name":"Jobs sa","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","caption":"Jobs sa"}}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2C6n7-306","_links":{"self":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/11538"}],"collection":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/comments?post=11538"}],"version-history":[{"count":0,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/11538\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/media?parent=11538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/categories?post=11538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/tags?post=11538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}