{"id":12061,"date":"2013-06-03T11:51:56","date_gmt":"2013-06-03T09:51:56","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=12061"},"modified":"2013-09-16T08:26:45","modified_gmt":"2013-09-16T06:26:45","slug":"dstv-vacancies-system-support-agent-internship","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/dstv-vacancies-system-support-agent-internship.html","title":{"rendered":"DSTV Vacancies: System Support Agent Internship (2 Positions)"},"content":{"rendered":"
DSTV South Africa is seeking for application from qualified candidates for a system support Agent internship position.<\/p>\n
Job Context:\u00a0<\/strong><\/p>\n <\/p>\n Use the Apply Now button at the end of this page<\/p>\n","protected":false},"excerpt":{"rendered":" DSTV Vacancies DSTV South Africa is seeking for application from qualified candidates for a system support Agent internship position. Job Context:\u00a0 Changing, dynamic and expanding environment Multicultural environment Leading edge…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[326,97],"tags":[1850],"jetpack_publicize_connections":[],"yoast_head":"\n\n
\n\n
\n Customers<\/td>\n Africa Senior management
\nMultiChoice Africa business units (Finance, marketing, distribution, operations, credit control and customer services)
\nVendors
\nOperations Support
\nOperations line managers
\nTraining Department
\nITD<\/td>\n<\/tr>\n\n Outputs<\/td>\n Prepare presentations\/documents\/Report\/Correspondances
\nScheduled and provide weekly \/ monthly reports
\nIdentify and analyze new user requirements
\nAfrica user and 3rd Party system support & maintenance
\nIdentify user training & escalate to training dept. (IBS)
\nMaintained communication with Staff & Managers
\n3rd Party data integrity checks
\nAssist in 3rd Party Systems back end processes\/updates
\nAttend SLA\u2019s and provide feedback (in house and 3rd party SLA\u2019s)
\nCompleted test approaches & documentation for Africa business
\nAdministrate relevant documents (SLA\u2019s & vendor agreements) in the Contracts Management System
\nSupport and maintenance of all Africa reporting platforms (including new reports, enhancements and debugging)
\nProvide basic to intermediate adhoc information in the form of extracts \/ reports.
\nEnd to end trouble shooting<\/td>\n<\/tr>\n\n Education & Experience<\/td>\n Qualification – Matric (incl Microsoft Office)
\nInformation Systems Diploma<\/td>\n<\/tr>\n\n Competencies<\/td>\n A dynamic person with excellent interpersonal skills
\nAnalytical
\nComputer skills
\nDiplomacy \/ tact
\nIntegrity
\nInitiative
\nInformation seeking ability
\nService orientation
\nResilient
\nAchievement orientation
\nWithstanding pressure
\nAccuracy and detail orientation
\nPerformance Driven
\nPatience
\nDeadline driven
\nBusiness writing
\nNumerical and figure orientated
\nProblem solving
\nVerbal \/ written communication<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\nHow to Apply for DSTV Vacancies<\/h4>\n