{"id":12542,"date":"2013-07-01T10:05:44","date_gmt":"2013-07-01T08:05:44","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=12542"},"modified":"2013-07-01T09:26:45","modified_gmt":"2013-07-01T07:26:45","slug":"sales-manager-microbiology-and-water-chemistry-laboratories","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/sales-manager-microbiology-and-water-chemistry-laboratories.html","title":{"rendered":"Sales Manager: Microbiology and Water Chemistry Laboratories"},"content":{"rendered":"
To oversee the development and implementation of the SABS West Coast Region laboratories portfolio of products and services including but not limited to advisory services, certification, testing, training etc. within scope of control as well as to drive the implementation of the sales strategy within scope of control as it relates to the SABS West Coast Region.<\/p>\n<\/div>\n
Develop and grow SABS West Coast Region portfolio of services and products:<\/strong> Create a culture of customer service excellence for the SABS West Coast Region:<\/strong> Build relationships with key stakeholders of SABS West Coast Region:<\/strong> Provision of ongoing market intelligence so as to ensure that the SABS West Coast Region develops products and services in line with current and future needs:<\/strong> Marketing and uplifting of the SABS brand:<\/strong> \u2022\u00a0Minimum B. Degree or any sales related qualification \u2022\u00a0Communication The SABS has a policy of developing staff where possible to meet current and future needs; candidates should be prepared to undergo further training if required.<\/p>\n
\n\u2022\u00a0Ensure the retention of current markets and customers.
\n\u2022\u00a0Conduct regular Key Account visits to existing clients.
\n\u2022\u00a0Develop plans to ensure annual revenue growth of existing customers and new markets.
\n\u2022\u00a0Conduct promotional visits to potential and existing clients.
\n\u2022\u00a0Ensure that targets that have been set are met and exceeded.<\/p>\n
\n\u2022\u00a0Ensure that customers experience standards are understood and applied to all areas of the business within the scope of control
\n\u2022\u00a0Review the customer experience measures in order to monitor trends (positive and negative) and to develop action plans
\n\u2022\u00a0Create local measures to ensure that the customer experience can be effectively monitored
\n\u2022\u00a0Monitor and ensure quick resolution of escalated client complaints and personally respond where necessary
\n\u2022\u00a0Ensure that all customer\u2019s needs are effectively addressed
\n\u2022\u00a0Develop, deploy and monitor strategies to maintain client relationships
\n\u2022\u00a0Ensure that there are harmonious working relationships between the customer and SABS employees\/representatives<\/p>\n
\n\u2022\u00a0Build relationships with government officials at a provincial and local level by understanding the players who influence business decisions
\n\u2022\u00a0Build relationships with business unit heads within the scope of control so as to ensure a deep local understanding of the products and services that are offered by the SABS
\n\u2022\u00a0Actively build a relationship with Line of business internally so as to ensure that the channels of communication are open
\n\u2022\u00a0Ensure that relationships are effectively maintained through networking and regular interaction
\n\u2022\u00a0Act as a subject matter expert on areas within sphere of control as is relevant for area of expertise
\n\u2022\u00a0Co-ordinate and ensure harmonious working relationships among all role players
\n\u2022\u00a0Ensure effective management of Service Level Agreement with the Commercial clusters.
\n\u2022\u00a0Ensure a good understanding of the customer\u2019s business by attending customer events and conducting regular site visits.<\/p>\n
\n\u2022\u00a0Ensure end to end partnership relationships, customer retention and business and market growth
\n\u2022\u00a0Provide ongoing market intelligence for the central database through the analysis of competitor trends and other data gathering exercises
\n\u2022\u00a0Consistently identify and establish projects to increase the reputation of the SABS
\n\u2022\u00a0Identify, understand and build a knowledge base regarding the customer, its products and services, abilities and business strategies
\n\u2022\u00a0Initiate feasibility studies and keep abreast of current and potential changes in the market<\/p>\n
\n\u2022\u00a0Participation in exhibitions, workshops, seminars etc.
\n\u2022\u00a0Proactively identify and explore potential value adding business opportunities (local and international)
\n\u2022\u00a0Proactively market the services offered by the SABS to potential clients through the attendance of networking sessions and other similar engagements
\n\u2022\u00a0Develop strategies to identify and explore potential business opportunities<\/p>\n<\/div>\n
\n\u2022\u00a05\u00a0 years related experience in a sales and customer management environment, mainly in an industry such as Microbiology and Water Chemistry
\n\u2022\u00a0Computer literate (MS Office Suite including Access, Internet and other related programs)
\n\u2022\u00a0Own car and willing to travel
\n\u2022\u00a0Driver\u2019s License<\/p>\n<\/div>\n
\n\u2022\u00a0Planning And Organising
\n\u2022\u00a0Results Orientation
\n\u2022\u00a0Customer Focus
\n\u2022\u00a0Building Relationships
\n\u2022\u00a0Organisational Awareness<\/p>\n<\/div>\n
\nAdvert Code:<\/strong> SABS18266<\/div>\n<\/div>\n