{"id":12893,"date":"2013-07-18T01:57:41","date_gmt":"2013-07-17T23:57:41","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=12893"},"modified":"2016-11-22T17:36:19","modified_gmt":"2016-11-22T15:36:19","slug":"product-line-support-manager-coal-minerals-load-and-haul-feeder-breakers","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/product-line-support-manager-coal-minerals-load-and-haul-feeder-breakers.html","title":{"rendered":"Product Line Support Manager: Coal &#038; Minerals, Load and Haul &#038; Feeder Breakers"},"content":{"rendered":"<p><strong>Sandvik seeks: Product Line Support Manager \u2013<\/strong> Coal &amp; Minerals, Load and Haul &amp; Feeder Breakers<\/p>\n<p><strong>The role<\/strong><\/p>\n<p>The PSM is responsible for the competitiveness and profitability of the product over its life time in respective market\/sales areas. These can be defined as:<\/p>\n<ul>\n<li>Value Added to the Customer as well as other stakeholders<\/li>\n<li>Market acceptance \u2013 safety, specification, pricing<\/li>\n<\/ul>\n<p>The role will be reporting to the Product Area Product Line Manager and based in Johannesburg South Africa, servicing the needs of all Sales Areas for Africa&#8217;s Softrock RTV Mining Business.<\/p>\n<p>The Product Line Support Manager is responsible for the representation of the Product Line in the Sales Area. The role provides the link between the Product Area- Product Line Management (incl. sales support), the Sales Team and their customers.<\/p>\n<p>The role is product \/ offering focused and concentrates on providing guidance, support and advice on the strategies for the product range in a specified Sales Area. Technical expertise pricing guidelines, sales support, engineering support and application specialization.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<p>1. Product Safety, health &amp; environmental performance of the product<\/p>\n<ul>\n<li>Follow the Sandvik Mining product liability process<\/li>\n<li>Actively follow up and report the changes related to product safety development with the relevant stakeholders<\/li>\n<li>Manage possible safety recall programs in the market\/sales areas<\/li>\n<\/ul>\n<p>2. Product management<\/p>\n<ul>\n<li>Follow up and report both technical and commercial competitiveness of the product<\/li>\n<li>New product development (NPD) project reviews in the market\/sales areas<\/li>\n<li>Coordinate product trials in collaboration with the factory and local organisation<\/li>\n<li>Assist in the introduction of new products into and phase out of old products from the market<\/li>\n<li>Collect information and communicate with the factory all the relevant information required for the product strategic short, medium and long term decisions<\/li>\n<\/ul>\n<p>3. Product support in the market\/sales areas<\/p>\n<ul>\n<li>Coordination of product related sales training<\/li>\n<li>Technical articles, presentations, performance data<\/li>\n<li>Ensure technical support team(s) are used for long term value added to the organization and customers in the market\/sales areas<\/li>\n<\/ul>\n<p>4. Sales and marketing support<\/p>\n<ul>\n<li>Assist business development when necessary (customer visits, presentations, argumentations, tender preparation etc.)<\/li>\n<li>Assist in value based selling supporting the positive price development<\/li>\n<li>Ensure correct customer solutions are promoted<\/li>\n<li>Continuous harmonization of the unit specifications and scope of supply within the market\/sales areas<\/li>\n<li>Manage the unit allocation to the customers within the market\/sales areas, in co-operation with Sales Support<\/li>\n<li>Compile and communicate the demand forecast with the factories<\/li>\n<li>Support frontline marketing in the marketing activities<\/li>\n<\/ul>\n<p>5. Pricing &amp; profitability<\/p>\n<ul>\n<li>Setting, following up and controlling the price and profitability levels in the respective market\/sales areas<\/li>\n<\/ul>\n<p>6. Business intelligence<\/p>\n<ul>\n<li>Market share<\/li>\n<li>Competitor actions<\/li>\n<li>Won-loss analysis<\/li>\n<li>Customer activities (future projects and applications, technology development)<\/li>\n<\/ul>\n<p>7. Processes<\/p>\n<ul>\n<li>FOD<\/li>\n<li>Feedback<\/li>\n<li>Warranty<\/li>\n<li>React<\/li>\n<\/ul>\n<p><strong>Your profile<\/strong><\/p>\n<p>The successful candidate must have:<\/p>\n<ul>\n<li>Grade 12 \/ Matric \/ Trade Certificate<\/li>\n<li>Tertiary degree \/ diploma in Engineering<\/li>\n<li>10 years&#8217; experience in mining environment of which 5 years minimum in management<\/li>\n<li>Minimum of 5 years work experience within Sandvik Mining<\/li>\n<li>Valid drivers license<\/li>\n<li>Be able to operate from remote areas<\/li>\n<li>In depth knowledge of coal mining products and their applications<\/li>\n<li>In depth knowledge of all Sandvik internal systems and departments<\/li>\n<li>Computer literate (high skills level with Microsoft Office, especially excel)<\/li>\n<li>Good command of Business English, written and oral.<\/li>\n<li>Must be able to handle a diversity of functions \/ multi- tasking<\/li>\n<li>Must have a personal trait to influence people<\/li>\n<li>Good communication skills<\/li>\n<li>Negotiation skills<\/li>\n<li>People skills<\/li>\n<li>Willing and able to travel excessively through Market area Africa<\/li>\n<li>Medically fit to travel<\/li>\n<\/ul>\n<p><strong>Note:<\/strong><\/p>\n<p>As this job entails a high level of travel between the African Market Area, applicants must be willing to travel for long periods , have a valid passport, compliant to individual country laws for entry, be medically fit to travel (as per yellow card) and be prepared to operate in harsh remote areas.<\/p>\n<p><strong>Location:<\/strong><\/p>\n<p>Delmas<\/p>\n<p><strong>Who may apply<\/strong><\/p>\n<p>All applicants outside South Africa must ensure that they are able to secure a work permit and permanent residence prior to applying for any advertised positions.<br \/>\n<strong>How to apply<\/strong><\/p>\n<p>To apply, please click on the &#8216;Apply Now&#8217; button at the end of this page.<\/p>\n<p>If you have any further queries, please contact us on 0800 331 331.<\/p>\n<p>Applications close: 18 July 2013<\/p>\n<p>Job Reference No.324030<\/p>\n<p>Recruiter: Tracey Cox<\/p>\n<p><strong><em>Sandvik<\/em><\/strong> <em>is committed to diversity in the composition of its employees and the creation of job opportunities across all sectors<\/em> <em><\/em><em>of the South African population<\/em>.<\/p>\n<div>\n<div>\n<p><strong> Deadline: <\/strong> 18 Jul 2013<\/p>\n<p><strong>Job ID:<\/strong> 324030<\/p>\n<\/div>\n<p><a href=\"http:\/\/www.sandvik.com\/en\/careers\/job-search\/jobs\/product-line-support-manager-load-haul-324030\/?langselect=true#choose-language\">Apply for this job<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sandvik seeks: Product Line Support Manager \u2013 Coal &amp; Minerals, Load and Haul &amp; Feeder Breakers The role The PSM is responsible for the competitiveness and profitability of the product&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[43],"tags":[363],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Product Line Support Manager: Coal &amp; 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