{"id":14055,"date":"2013-09-04T11:50:00","date_gmt":"2013-09-04T09:50:00","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=14055"},"modified":"2016-11-10T14:55:56","modified_gmt":"2016-11-10T12:55:56","slug":"call-center-manager","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/call-center-manager.html","title":{"rendered":"Call Center Manager"},"content":{"rendered":"
Job Name: Manager: Call Centre<\/p>\n
Education: Bachelor’s Degree (3yrs) \/ Advanced Diploma
\nLocation: Assupol Life Head Office – Pretoria, GT ZA (Primary)
\nCategory: Sales
\nEffective Date of Appointment: 1\/10\/2013
\nJob Type: Permanent<\/p>\n
<\/p>\n
Job Description<\/strong> RESPONSIBILITIES<\/strong><\/p>\n <\/p>\n Qualifications:<\/strong><\/p>\n Bcom degree in management or relevant<\/p>\n Registration as a Key Individual<\/p>\n Experience:<\/strong><\/p>\n 8 years\u2019 experience in a call centre environment<\/p>\n 5 years\u2019 experience in a Life Insurance industry<\/p>\n 5 years\u2019 experience in a senior management role<\/p>\n <\/p>\n Knowledge:<\/strong><\/p>\n FAIS, FICA, TCF, LTIA<\/p>\n Attributes<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Entrepreneurial and commercial thinking<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Formulating strategies and concepts<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Delivering results and meeting customers\u2019 expectations<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Leading and Supervising<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Deciding and initiating action<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Coping with pressures and setbacks<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Persuading and influencing<\/p>\n \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Planning and organising<\/p>\n <\/p>\n <\/p>\n How to Apply<\/strong><\/p>\n Click on the Apply Now button at the end of this page to apply online<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Job Name: Manager: Call Centre Education: Bachelor’s Degree (3yrs) \/ Advanced Diploma Location: Assupol Life Head Office – Pretoria, GT ZA (Primary) Category: Sales Effective Date of Appointment: 1\/10\/2013 Job…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[255],"tags":[1683],"jetpack_publicize_connections":[],"yoast_head":"\n
\nTo lead and manage the Assupol Call Centre both tactically and strategically and provide direction and in doing so improve customer satisfaction and sales.<\/p>\n\n
\n