{"id":14705,"date":"2013-09-24T17:15:37","date_gmt":"2013-09-24T15:15:37","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=14705"},"modified":"2016-06-29T09:52:12","modified_gmt":"2016-06-29T07:52:12","slug":"mac-careers-senior-manager-retail-operations","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html","title":{"rendered":"MAC Careers: Senior Manager &#8211; Retail Operations"},"content":{"rendered":"<p><b>Principle Objectives<\/b><\/p>\n<ul>\n<li>Build long term sustainable relationships with Retail Partners across the Region<\/li>\n<li>Achieve retail sales and shipment objectives for region as established by Senior Management.<\/li>\n<li>Direct Retail Sales teams to ensure objectives are met.<\/li>\n<li>Ensure returns and expenditures (in-store, demonstration and T&amp;E) are within regional budget.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b><\/b><b>Ensures Customer and Market Growth<\/b><\/p>\n<p><b>\u00a0<\/b><span style=\"text-decoration: underline;\">Manage\/Direct Retail Sales Organisation<\/span><\/p>\n<ul>\n<li>Provide direction to the retail teams to ensure corporate objectives are communicated and understood. Those objectives include, but are not limited to:\n<ul>\n<li>Retail Sales Plan by Door<\/li>\n<li>Returns Management\/Control<\/li>\n<li>Management\/Leadership Ability<\/li>\n<li>Selling Cost Expense Management<\/li>\n<li>Budget Management<\/li>\n<li>Service Expectations<\/li>\n<li>Events and Training Strategies<\/li>\n<li>Work closely with Retail partners in all Countries to ensure MAC DNA is protected at all times<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Manages Operational effectiveness<\/b><\/p>\n<ul>\n<li>Ensure T&amp;E, demonstration and in-store budgets are managed and effectively utilized to maximize ROI.<\/li>\n<li>Keep staff turnover to a minimum and ensure positions are filled in a timely manner in conjunction with Retail Partners<\/li>\n<li>Recruit and hire exceptional candidates for all positions and ensure all necessary training is actioned<\/li>\n<li>Maintain effective communication with all departments, including AT&amp;D and Sales Administration. Ensure communication is made daily with every store, either by store visit or by phone.<\/li>\n<li>Work with RMAT and Training organization to develop skills and reinforce training initiatives at the retail level. Recommend specific training and strategies to address the store\/market needs.<\/li>\n<li>Provide leader with highlights on:\n<ul>\n<li>The overall achievement of orders vs budget and\/or indicating significant influence that may have impacted major account order flow.<\/li>\n<li>Retail sales by door vs plan\/last year.<\/li>\n<li>Effectiveness of the current marketing\/training initiatives.<\/li>\n<li>Major issues impacting marketplace or accounts.<\/li>\n<\/ul>\n<\/li>\n<li>Account Relationships\/Meetings:\n<ul>\n<li>Maintain and grow our business partnership with accounts, know and develop good working relationships with Retail Partners, Buyers, Cosmetic Department Managers and Store Management.<\/li>\n<li>Meetings should be scheduled with DM&#8217;s\/Buyers twice each season annually to present Marketing Plans<\/li>\n<li>Responsible for the preparation of meeting materials, i.e. analysis of business STD vs plan and by door projections for the future season; staffing and inventory analysis, marketing\/event calendars with results.<\/li>\n<\/ul>\n<\/li>\n<li>Work extremely closely with SSA Team<\/li>\n<li>Communicate regularly with Regional MAC Team (based in Paris) from a retail operations\/merchandising perspective<\/li>\n<li>Ensure a management representative attends store department meetings on behalf of M.A.C.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Improves Business Processes<\/b><\/p>\n<p><span style=\"text-decoration: underline;\">Programming Responsibility<\/span><\/p>\n<ul>\n<li>Responsible for the implementation of national marketing programs for the region.<\/li>\n<li>Recommend to management creative means by which to grow business in a profitable manner.<\/li>\n<li>Plan and schedule special events, technique classes, Theme Days, World Aids Day activity, as well as providing post-event evaluation.<\/li>\n<li>Plan and schedule store opening events, marketing and advertising for new openings with partner.<\/li>\n<li>Responsible for image and presentation of M.A.C in store: merchandising, ordering and installation of collateral for major promotions, employee image.<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">New Door Opportunities<\/span><\/p>\n<ul>\n<li>Actively seek new city \/new door opportunities throughout the Region in conjunction with SSA Team<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Administrative<\/span><\/p>\n<ul>\n<li>Responsible for completing and submitting the following reports on a timely basis:\n<ul>\n<li>Weekly forecasts<\/li>\n<li>Daily Sales Calendar<\/li>\n<li>Events recap<\/li>\n<li>New Store Opening Plans<\/li>\n<li>Quarterly staffing update<\/li>\n<li>Completes CRQ&#8217;s as and when necessary<\/li>\n<li>Management and coordination of MAC AIDS Fund reporting<\/li>\n<li>Tester management<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b><\/b><b>Lead and Develop People<\/b><\/p>\n<ul>\n<li>Develop Retail Managers and Artists through regular, quality store visits, regular management meetings and one-on-ones.<\/li>\n<li>Establish individual goals and objectives set strategies for growth and evaluate progress on an on-going basis. Assist SSA Team development of retail sales plans, demonstration, in-store and T&amp;E budgets.<\/li>\n<li>Follow SA PDP Process and ensure HTLC awareness<\/li>\n<\/ul>\n<p><b><\/b><\/p>\n<p><b>Other<\/b><\/p>\n<p><b>Physical Requirements &amp; Environmental Conditions<\/b><\/p>\n<ul>\n<li>Passport<\/li>\n<li>Full unrestricted Drivers License<\/li>\n<li>Regular travel to SSA Countries including but not limited to Zambia, Ghana, Nigeria, Kenya<\/li>\n<li>Travel to Paris, New York and other countries as required for Training and Development and meetings.<\/li>\n<\/ul>\n<p>If you have not received a response to your application within a month, please be advised that your application is unsuccessful.<\/p>\n<p>&nbsp;<\/p>\n<p><b>How to Apply<\/b><\/p>\n<p><a href=\"http:\/\/jobs.elccareers.co.za\/jobDetails.asp?sJobIDs=896816&amp;lLocationID=&amp;lWorkTypeID=&amp;lBrandID=&amp;lCategoryID=2235%2C+2236%2C+2237%2C+2238%2C+2239%2C+2240%2C+2241%2C+2242&amp;stp=ZAW&amp;sLanguage=en\">Click here to apply online<\/a><\/p>\n<div>\n<div id=\"openingDateLabel\">Closing date:<\/div>\n<\/div>\n<div>\n<div id=\"closingDate\"><label>1 Oct 2013 11:55pm South Africa Standard Time<\/label><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Principle Objectives Build long term sustainable relationships with Retail Partners across the Region Achieve retail sales and shipment objectives for region as established by Senior Management. Direct Retail Sales teams&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[182,30,2239],"tags":[724],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MAC Careers: Senior Manager - Retail Operations - Jobs in South Africa 2023<\/title>\n<meta name=\"description\" content=\"Principle Objectives Build long term sustainable relationships with Retail Partners across the Region Achieve retail sales and shipment objectives for\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jobs sa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html\",\"name\":\"MAC Careers: Senior Manager - Retail Operations - Jobs in South Africa 2023\",\"isPartOf\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\"},\"datePublished\":\"2013-09-24T15:15:37+00:00\",\"dateModified\":\"2016-06-29T07:52:12+00:00\",\"author\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\"},\"description\":\"Principle Objectives Build long term sustainable relationships with Retail Partners across the Region Achieve retail sales and shipment objectives for\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\",\"url\":\"https:\/\/joblistsouthafrica.com\/\",\"name\":\"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com\",\"description\":\"Careers, Vacancies and Jobs in South Africa\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joblistsouthafrica.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\",\"name\":\"Jobs sa\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"caption\":\"Jobs sa\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"MAC Careers: Senior Manager - Retail Operations - Jobs in South Africa 2023","description":"Principle Objectives Build long term sustainable relationships with Retail Partners across the Region Achieve retail sales and shipment objectives for","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html","twitter_misc":{"Written by":"Jobs sa","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html","url":"https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html","name":"MAC Careers: Senior Manager - Retail Operations - Jobs in South Africa 2023","isPartOf":{"@id":"https:\/\/joblistsouthafrica.com\/#website"},"datePublished":"2013-09-24T15:15:37+00:00","dateModified":"2016-06-29T07:52:12+00:00","author":{"@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c"},"description":"Principle Objectives Build long term sustainable relationships with Retail Partners across the Region Achieve retail sales and shipment objectives for","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joblistsouthafrica.com\/mac-careers-senior-manager-retail-operations.html"]}]},{"@type":"WebSite","@id":"https:\/\/joblistsouthafrica.com\/#website","url":"https:\/\/joblistsouthafrica.com\/","name":"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com","description":"Careers, Vacancies and Jobs in South Africa","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joblistsouthafrica.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c","name":"Jobs sa","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","caption":"Jobs sa"}}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2C6n7-3Pb","_links":{"self":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/14705"}],"collection":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/comments?post=14705"}],"version-history":[{"count":0,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/14705\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/media?parent=14705"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/categories?post=14705"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/tags?post=14705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}