{"id":14737,"date":"2013-09-24T11:37:00","date_gmt":"2013-09-24T09:37:00","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=14737"},"modified":"2013-09-24T11:37:00","modified_gmt":"2013-09-24T09:37:00","slug":"estee-lauder-corporate-store-manager","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/estee-lauder-corporate-store-manager.html","title":{"rendered":"Estee Lauder: Corporate Store Manager"},"content":{"rendered":"<div id=\"jobNumberTitleLabel\"><label>Job No.:\u00a0<\/label><label>902072<\/label><\/div>\n<div>\n<div id=\"departmentTitleLabel\"><label>Department:\u00a0<\/label><label>Finance<\/label><\/div>\n<\/div>\n<div>\n<div id=\"workTypeLabel\"><label>Work type:\u00a0<\/label><label>Full time<\/label><\/div>\n<div><\/div>\n<\/div>\n<div id=\"overview\">\n<p dir=\"ltr\" align=\"left\"><b>Principle Objectives<\/b><\/p>\n<p dir=\"ltr\" align=\"left\">Achieve sales goals established by the business on a monthly and yearly basis. Ensure these goals are met by coaching the in-store sales team on exceptional customer service, how to generate sales, merchandising and effective stock management. Ensure each team member understands high touch, service and sales goals and set objectives. Provide Training, Development and guidance to help them achieve these.\u00a0 Responsible for managing the Corporate Store, meeting deadlines and delivering the necessary reports as required. Ensuring the Corporate Store grows and develops according to the company&#8217;s objectives.<\/p>\n<p dir=\"ltr\" align=\"left\"><b>\u00a0<\/b><\/p>\n<p dir=\"ltr\" align=\"left\"><b>Ensures Customer and Market Growth<\/b><\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Responsible for achievement of all business goals, sales and service targets.\u00a0 100% target achievement in:<\/p>\n<p dir=\"ltr\" align=\"left\">o\u00a0 Retail sales<\/p>\n<p dir=\"ltr\" align=\"left\">o\u00a0 Service<\/p>\n<p dir=\"ltr\" align=\"left\">o\u00a0 Stock control<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Coach, motivate and develop sales team to achieve targets and be aware of goals on a daily, weekly and monthly basis.<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Daily, weekly and monthly monitoring of the business and analyse results<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Ensure team executes the Estee Lauder Companies service experience to all customers.<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Ensure that the Company&#8217;s standards and service Vision are adhered to at all times<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Propose initiatives to move slow selling stock items, shop awareness, and sale boosting ideas<\/p>\n<p dir=\"ltr\" align=\"left\">\n<p dir=\"ltr\" align=\"left\"><b>Manages Operational effectiveness<\/b><b>\u00a0<\/b><\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Consistently maintain immaculate standards of grooming and excellent merchandising at all times.<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Ensure the team achieve and maintain housekeeping and in store hygiene at all times<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Involvement in management of the store budget and highlight any variances to budget with the Demand Planning Manager at Head office<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Set goals and objectives for individual sales members, monitor individual performance and put remedial action in place where required.<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Ensure merchandising standards are met and adhered to at all times. Ensure windows are attractive and within the guidelines.<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Work with security team in ensuring property security procedures are followed<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Working with the DC, maintain proper replenishment levels, stock management of saleable and expired stock, timely receipting of stock and communication of stock discrepancies.<\/p>\n<p dir=\"ltr\" align=\"left\">\n<p dir=\"ltr\" align=\"left\"><b>Improves Business Processes<\/b><b>\u00a0<\/b><\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Manage stock by ensuring that all lines are at the correct levels and report and resolve any shortages through liaising with the Retail Accountant<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Ensure the stock room is organised in a methodical manner and highlight any discrepancies or issues.<\/p>\n<p dir=\"ltr\" align=\"left\">\u2022\u00a0 Complete all paperwork and reports within deadlines as set by the Demand Planning Manager:<\/p>\n<p dir=\"ltr\" align=\"left\">\n<ul>\n<li>Weekly Sales report<\/li>\n<li>Time sheets, Overtime, expense claims and Leave requests<\/li>\n<li>Events if agreed on<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p align=\"left\">\u2022\u00a0 Maintain Team Roster, ensuring that the store is adequately covered at all times and is managed within the staffing budget.<\/p>\n<p align=\"left\">\u2022\u00a0 Events &#8211; plan, manage and execute with appropriate lead times, and report back results, liaising with Demand Planning Manager weekly.<\/p>\n<p align=\"left\">\u2022\u00a0 Seek new sales opportunities both in-store and outside activities and highlight these to the Demand Planning Manager if they are within the International Corporate Store guidelines.<\/p>\n<p align=\"left\">\u2022\u00a0 Management of proper cash up and banking processes, highlighting any potential risk areas and at the same time implement corrective action plans<\/p>\n<p align=\"left\"><b>\u00a0<\/b><\/p>\n<p align=\"left\"><b>Lead and Develop People<\/b><\/p>\n<p align=\"left\">\u2022\u00a0 Ensure a staffing succession and development plan is in place and give progress feedback to the Demand Planning Manager.<\/p>\n<p align=\"left\">\u2022\u00a0 Coach, develop and motivate the team in all areas of the business (sales, stock management, banking, store management, paperwork and general administration).<\/p>\n<p align=\"left\">\u2022\u00a0 Communicate sales achievements and targets with team and motivate and develop them to achieve all business goals.<\/p>\n<p align=\"left\">\u2022\u00a0 Communicate, liaise and build strong relationships with the Demand Planning Manager.<\/p>\n<p align=\"left\">\u2022\u00a0 Reinforce all educational information received from the company with the team and ensure that the team implements all training and education initiatives.<\/p>\n<p align=\"left\">\u2022\u00a0 Leads by example and demonstrates a mentoring style of management, whilst exceeding company standards in:<\/p>\n<p align=\"left\">Team image<\/p>\n<p align=\"left\">Customer service<\/p>\n<p align=\"left\">Selling skills<\/p>\n<p align=\"left\">Stock management<\/p>\n<p align=\"left\">\n<p align=\"left\"><b>Key Personal Characteristics (where applicable) and Other<\/b><\/p>\n<p align=\"left\">\u2022\u00a0 Friendly\/Approachable<\/p>\n<p align=\"left\">\u2022\u00a0 Goal Orientated<\/p>\n<p align=\"left\">\u2022\u00a0 Competitive with commercial acumen<\/p>\n<p align=\"left\">\u2022\u00a0 Outgoing, relationship builder<\/p>\n<p align=\"left\">\u2022\u00a0 Good Communicator<\/p>\n<p align=\"left\">\u2022\u00a0 People Orientated<\/p>\n<p align=\"left\">\u2022\u00a0 Sales Driven\/Sales Experts<\/p>\n<p align=\"left\">\u2022\u00a0 Admin skills<\/p>\n<p align=\"left\">\u2022\u00a0 Must have a drivers license and own vehicle<\/p>\n<p align=\"left\">\n<p align=\"left\"><b>Core Competencies<\/b><b>\u00a0<\/b><\/p>\n<p align=\"left\">\u2022\u00a0\u00a0<i>Communication<\/i><\/p>\n<p align=\"left\">The ability to convey one&#8217;s thoughts, verbally or in writing, in an articulate, confident and compelling manner<\/p>\n<p align=\"left\">\u2022\u00a0\u00a0<i>Service Excellence<\/i><\/p>\n<p align=\"left\">The ability to keep in close touch with the needs and perspectives of customers and the commitment to take actions that serve them benefit the business<\/p>\n<p align=\"left\">\u2022\u00a0\u00a0<i>Drives to Excel<\/i><\/p>\n<p align=\"left\">The ability and willingness to not only make continuous improvements but also to be committed to do what is necessary to support the business in improving overall performance<\/p>\n<p align=\"left\"><i>\u00a0<\/i>\u2022\u00a0\u00a0<i>Accountability\/Responsibility<\/i><\/p>\n<p align=\"left\">The ability to take responsibility for meeting commitments and ensuring that results are achieved. This includes ensuring that expectations are made clear, priorities established, focus maintained and tough decisions addressed<\/p>\n<p align=\"left\">\u2022\u00a0\u00a0<i>Teamwork<\/i><\/p>\n<p align=\"left\">Involves working cooperatively with others and acting in ways that support the success of the overall Estee Lauder team and system<\/p>\n<p align=\"left\">\u2022\u00a0\u00a0<i>Values and respects others<\/i><\/p>\n<p align=\"left\">The ability to relate to and work with others in ways that draw out the positive potential of differences.<\/p>\n<\/div>\n<div>\n<div id=\"openingDateLabel\"><label>\u00a0<\/label><\/div>\n<div><\/div>\n<div><strong>How to Apply<\/strong><\/div>\n<div><a href=\"http:\/\/jobs.elccareers.co.za\/jobDetails.asp?sJobIDs=902072&amp;lLocationID=&amp;lWorkTypeID=&amp;lBrandID=&amp;lCategoryID=2230%2C+2231%2C+2232%2C+2233%2C+2234&amp;stp=ZAW&amp;sLanguage=en\">Click here to apply online<\/a><\/div>\n<\/div>\n<div>\n<div id=\"closingDateLabel\"><label>Closing date:\u00a0<\/label><label>24 Sep 2013 11:55pm South Africa Standard Time<\/label><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Job No.:\u00a0902072 Department:\u00a0Finance Work type:\u00a0Full time Principle Objectives Achieve sales goals established by the business on a monthly and yearly basis. Ensure these goals are met by coaching the in-store&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[182],"tags":[724],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Estee Lauder: Corporate Store Manager - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"Job No.:\u00a0902072 Department:\u00a0Finance Work type:\u00a0Full time Principle Objectives Achieve sales goals established by the business on a monthly and yearly\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/estee-lauder-corporate-store-manager.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jobs sa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/estee-lauder-corporate-store-manager.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/estee-lauder-corporate-store-manager.html\",\"name\":\"Estee Lauder: Corporate Store Manager - 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