{"id":15086,"date":"2013-10-07T12:33:23","date_gmt":"2013-10-07T10:33:23","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=15086"},"modified":"2013-10-07T12:33:23","modified_gmt":"2013-10-07T10:33:23","slug":"harmony-gold-service-desk-technician","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/harmony-gold-service-desk-technician.html","title":{"rendered":"Harmony Gold: IT Service Desk Technician"},"content":{"rendered":"<p><strong>Minimum Requirements:<\/strong><\/p>\n<ul>\n<li>Grade 12 or equivalent (N3).<\/li>\n<li>IT Tertiary qualification.<\/li>\n<li>Technical experience in Microsoft Office, Windows XP and Windows 7 and other peripherals<\/li>\n<li>ITIL Foundation<\/li>\n<li>Experience in Remedy will be an advantage.<\/li>\n<li>Good interpersonal &amp; communication skills<\/li>\n<li>Must be able to adapt to change<\/li>\n<li>Must be able to work well in a team<\/li>\n<li>Must be able to work under pressure and independently<\/li>\n<\/ul>\n<p><b>Duties<\/b><\/p>\n<ul>\n<li>Incident and call logging management<\/li>\n<li>User support<\/li>\n<li>Trouble shooting<\/li>\n<li>Liaise with external vendors and business<\/li>\n<li>Perform on-site and remote technical support<\/li>\n<li>Change management and SOX compliance<\/li>\n<li>Ensure compliance to ITGC processes<\/li>\n<\/ul>\n<p>and procedures<\/p>\n<p>&nbsp;<\/p>\n<p><strong>How to Apply<\/strong><\/p>\n<p><a href=\"http:\/\/www.harmony.co.za\/job-seekers\/careers\/vacancies\/job\/19\/it-service-desk-technician-randfontein-itsdt-10and12\">Click on this link to apply online<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Minimum Requirements: Grade 12 or equivalent (N3). IT Tertiary qualification. Technical experience in Microsoft Office, Windows XP and Windows 7 and other peripherals ITIL Foundation Experience in Remedy will be&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[72],"tags":[1609],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Harmony Gold: IT Service Desk Technician - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"Minimum Requirements: Grade 12 or equivalent (N3). 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