Santam is the market leader in the general insurance industry in South Africa. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. We\u2019re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. Are you keen to join Santam’s team of high performers? View available vacancies and apply online.<\/p>\n
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Position Description<\/strong><\/p>\n Santam\u2019s Claims and Adjustment Services department has a position available for the Adjustment Services Manager: Non-Motor who will be based in Auckland Park.<\/p>\n Key Responsibilities<\/strong><\/p>\n The Adjustment Services Manager position will include the management of the Adjusters office. The office is responsible for assessing of types of non-motor claims, adjudication of these claims and after care provision to clients. The position also entails compiling management information, ensuring client satisfaction and rendering a management function.<\/p>\n Minimum Requirements<\/strong><\/p>\n Relevant post Matric qualification<\/p>\n Relevant Insurance related qualifications<\/p>\n 5 years\u2019 experience in short-term insurance services and products<\/p>\n Non motor adjustment and technical experience<\/p>\n Experience in managing a team<\/p>\n Must be computer literate<\/p>\n Valid driver\u2019s license code EB (08<\/p>\n SKILLS<\/p>\n Excellent negotiation skills<\/p>\n Excellent interpersonal skills<\/p>\n Excellent leadership skills<\/p>\n Reasoning skills<\/p>\n Good communication skills (verbal and written)<\/p>\n KNOWLEDGE<\/p>\n Excellent non-motor technical knowledge<\/p>\n Excellent policy knowledge<\/p>\n Claims and underwriting knowledge<\/p>\n Non motor adjustment and technical knowledge<\/p>\n <\/p>\n Competencies Leading and supervising<\/p>\n Coaching and development<\/p>\n Client delight<\/p>\n Adapting and\u00a0 responding to change<\/p>\n Deciding and initiating action<\/p>\n Performing under pressure<\/p>\n Planning and organising<\/p>\n Problem solving<\/p>\n Negotiating and getting agreement<\/p>\n <\/p>\n
\nWorking with people<\/p>\n