{"id":15898,"date":"2013-11-28T12:21:20","date_gmt":"2013-11-28T10:21:20","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=15898"},"modified":"2013-11-28T12:21:20","modified_gmt":"2013-11-28T10:21:20","slug":"customer-service-agent-job-opportunity-groupon","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html","title":{"rendered":"Customer Service Agent Job Opportunity at Groupon"},"content":{"rendered":"

The Role:<\/strong>
\nWe are looking for enthusiastic and charismatic individuals to be the voice of Groupon to our subscribers. As the first point of contact, we are sending out a call to patient, resourceful, charming, and efficient problem-solvers who strive to provide the only the best customer experience. The position entails phone and email communication with our current and future subscribers, thus playing a vital role in affecting the reputation of Groupon.<\/p>\n

 <\/p>\n

Key responsibilities:<\/strong>
\n\u2022Taking customer queries via telephone and email and providing an appropriate response
\n\u2022Responding to customer queries and complaints using an appropriate communication method
\n\u2022Taking ownership for queries and complaints from first contact to resolution
\n\u2022Completing relevant administration to document customer enquiries and complaints
\n\u2022Treating our subscribers and future subscribers like royalty
\n\u2022Provide top notch customer support that leaves the consumer happy and satisfied<\/p>\n

 <\/p>\n

Job Requirements<\/strong>
\nSkills Requirements:<\/strong>
\n\u2022Matric
\n\u2022Fluent in English with an excellent standard of written and spoken communication
\n\u2022Exceptional critical thinking skills
\n\u2022Experience in fast paced contact centre
\n\u2022Flexibility, strong organisational skills, communication skills and professionalism
\n\u2022Competent user of MS-Office (Word, Excel, Outlook)
\n\u2022Positive attitude, energetic approach and self-motivation are all essential
\nCompensation Type Total Cost to Company (Per Annum)<\/p>\n

Click here to apply online<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

The Role: We are looking for enthusiastic and charismatic individuals to be the voice of Groupon to our subscribers. As the first point of contact, we are sending out a…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[75],"tags":[1861],"jetpack_publicize_connections":[],"yoast_head":"\nCustomer Service Agent Job Opportunity at Groupon - Jobs in South Africa 2023<\/title>\n<meta name=\"description\" content=\"The Role: We are looking for enthusiastic and charismatic individuals to be the voice of Groupon to our subscribers. As the first point of contact, we are\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jobs sa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html\",\"name\":\"Customer Service Agent Job Opportunity at Groupon - Jobs in South Africa 2023\",\"isPartOf\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\"},\"datePublished\":\"2013-11-28T10:21:20+00:00\",\"dateModified\":\"2013-11-28T10:21:20+00:00\",\"author\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\"},\"description\":\"The Role: We are looking for enthusiastic and charismatic individuals to be the voice of Groupon to our subscribers. As the first point of contact, we are\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\",\"url\":\"https:\/\/joblistsouthafrica.com\/\",\"name\":\"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com\",\"description\":\"Careers, Vacancies and Jobs in South Africa\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joblistsouthafrica.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\",\"name\":\"Jobs sa\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"caption\":\"Jobs sa\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Service Agent Job Opportunity at Groupon - Jobs in South Africa 2023","description":"The Role: We are looking for enthusiastic and charismatic individuals to be the voice of Groupon to our subscribers. As the first point of contact, we are","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html","twitter_misc":{"Written by":"Jobs sa","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html","url":"https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html","name":"Customer Service Agent Job Opportunity at Groupon - Jobs in South Africa 2023","isPartOf":{"@id":"https:\/\/joblistsouthafrica.com\/#website"},"datePublished":"2013-11-28T10:21:20+00:00","dateModified":"2013-11-28T10:21:20+00:00","author":{"@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c"},"description":"The Role: We are looking for enthusiastic and charismatic individuals to be the voice of Groupon to our subscribers. As the first point of contact, we are","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joblistsouthafrica.com\/customer-service-agent-job-opportunity-groupon.html"]}]},{"@type":"WebSite","@id":"https:\/\/joblistsouthafrica.com\/#website","url":"https:\/\/joblistsouthafrica.com\/","name":"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com","description":"Careers, Vacancies and Jobs in South Africa","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joblistsouthafrica.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c","name":"Jobs sa","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","caption":"Jobs sa"}}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2C6n7-48q","_links":{"self":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/15898"}],"collection":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/comments?post=15898"}],"version-history":[{"count":0,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/15898\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/media?parent=15898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/categories?post=15898"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/tags?post=15898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}