The MWEB WiFi division in Cape Town has a vacancy for an Account Manager, who reporting to the Business Development Manager, will handle the end-to-end connectivity needs of a set of regional key accounts; ensure achievement of targets by managing, co-ordinating and expanding a regional business development pipeline. Provide feedback to and from specialist departments to inform product, pricing and programme development. Be responsible for sourcing new business and managing client relationships. This position consists of 60% relationship building (farming business) and 40% hunting for new business.<\/p>\n
Generating new business with a focus on marketing, VAS on ISP products, sales and bringing in new contracts <\/p>\n Required Skills <\/strong><\/p>\n \u2022 Customer focus and needs methodology \u2022 Minimum 5 years\u2019 experience in ISP sales, account management and relationship building <\/p>\n
\nDuties & Responsibilities<\/strong><\/p>\n
\n\u2022 Identifying and developing new leads from new and existing accounts, co-ordinating initial meetings, reviewing customer requirements, identifying customer objectives for designing solutions
\n\u2022 Ensuring preparation of product specification and project initiation
\n\u2022 Maintaining accurate forecast and activity lists\/reports
\n\u2022 Handling daily customer management operations and provides timely resolution for customer issues and complaints
\n\u2022 Achieving sales\/revenue targets
\n\u2022 Ensuring related administration processes are completed accurately and timeously
\n\u2022 Accurate formulation and coordination of proposals
\n\u2022 Fostering relationship building with internal and external clients<\/p>\n
\n\u2022 Strong relationship building skills
\n\u2022 Ownership \u2013 able to take responsibility, troubleshoot problems and be proactive
\n\u2022 Team player and ability to work under pressure
\n\u2022 Good communication skills and the ability to work at executive levels
\n\u2022 Computer literate in MS Word, Excel, Outlook and PowerPoint are essential
\n\u2022 Ability to present at an executive level<\/p>\n
\nQualifications and experience required <\/strong><\/p>\n
\n\u2022 Proven track record in target achievement and closing large, solution value contracts
\n\u2022 Experience in tender responses and record of presenting proposals at an executive level
\n\u2022 In-depth knowledge of the ISP industry
\n\u2022 Matric and 3-4 year Business, IT or telecommunications degree\/diploma advantageous
\n\u2022 Valid driver\u2019s license and own vehicle<\/p>\n\n\n
\n Tracking Number<\/td>\n CT_TBC_LC_WF<\/td>\n<\/tr>\n \n Job Title<\/td>\n Wi-Fi Account Manager<\/td>\n<\/tr>\n \n Reporting To<\/td>\n Business Development Manager<\/td>\n<\/tr>\n \n Job Type Classification<\/td>\n Permanent<\/td>\n<\/tr>\n \n Location – Province<\/td>\n Western Cape<\/td>\n<\/tr>\n \n Division<\/td>\n Wi-Fi<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n