{"id":16072,"date":"2013-12-10T23:07:40","date_gmt":"2013-12-10T21:07:40","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=16072"},"modified":"2016-11-21T10:35:54","modified_gmt":"2016-11-21T08:35:54","slug":"managed-services-security-specialist","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/managed-services-security-specialist.html","title":{"rendered":"Managed Services Security Specialist"},"content":{"rendered":"

Key responsibilities<\/strong>
\nEstablish and enforce a standard operating procedure and process.
\nIn-depth and effective security knowledge and expertise
\nConduct regular audit as needed to determine the importance of assets in the customer network and apply a step by step approach;
\n1. Audit \u2013 Determine what is important and why.
\n2. Partition \u2013 Separate the important from the unimportant data.
\n3. Fix \u2013 Make default-configured systems more secure.
\n4. Monitor \u2013 Add monitoring and logging systems to round out the security.
\n5. Protect \u2013 Make a plan, and a contact sheet for when attacks happen.
\n6. Check \u2013 Do a dry run \u2013 and attack own systems and networks as per standard operating procedure in order to drive continuous improvements.
\n7. Update \u2013 Keep current, and re-evaluate the design as things change.
\nDetermine and translate customer needs and deliver highest quality of services
\nProvide scope, approach, and task estimating input to the project stakeholders.
\nAnalyses existing internal and customer workflows and processes and designs solutions to improve customer processes by fully utilizing advanced technologies with focus on automation.
\nParticipates in the development and implementation of projects around Hosting products and services.
\nTesting of systems and application functionality in support of lifecycle management for patches, upgrades, and infrastructure
\nDetermine root cause of application failures and document root cause Analysis
\nSubmit Enhancement requests to Product Management
\nAssists team in troubleshooting and diagnostic activities information to predict future performance and identify problem issues.
\nUses site administrator tools to run performance reports.
\nCommunicate technical solutions to non-technical users
\nDocument and ensure successful implementation of the architectural roadmap of technology areas.
\nDocument and present system designs, plans, results of proof of concepts and research papers for technologies within area of responsibility.
\nAdminister the environment by ensuring that performance tuning, patch management and upgrades are done on a regular basis according to operating procedure.
\nTake full ownership and responsibility of the hosting operations within the organization.
\nEnsure that the environments are backed up in accordance with the Neotel policies and best practices.
\nEnsure that the Department and the Division meet their objectives and key imperatives.<\/p>\n

 <\/p>\n

Firewall Support:
\nManage and maintain Firewall.
\nKeep firmware updated
\nAnalyze network traffic and provide support to network team on network problems.
\nCreating and maintaining IPSEC and VPN tunnels via the Cisco, Fortigate and Palo Alto firewalls.
\nSetup and maintain Bandwidth management on Firewalls between Neotel and customers
\nSetup and maintain security policies and procedure regarding new and exit users.
\nAssist Server Support in keeping Active Directory Clean by ensuring that User exit procedures are followed.
\nManage the auditing of Active Directory and report on high risk changes made by domain administrators.
\nDisaster recovery and Security Reports:
\nReport monthly on Antivirus, Web and Email filters, firewalls and Active Directory.
\nEnsure that Disaster recovery plans of all security devices are up to date and tested yearly.
\nSecurity User support:
\nAssist with security related website and email problems.
\nHelp with the creation of new users and groups.
\nCreate and assign transactions and roles to users in customers environment
\nRequirements, Experience and Attributes
\nThe ideal candidate for this post should have the following:<\/p>\n

 <\/p>\n

Qualification and Skills:<\/strong>
\nDegree or Diploma in IT\/Computer Science and related qualification
\nITIL certified
\nProfessional membership preferred
\nCISA\/CISM\/CISSP\/CRISC\/CCSP is an advantage.
\nCCSK (Cloud computing security knowledge).
\nBCS (business continuity).
\nCIPP (Privacy).
\nISEB practitioner certificate in data protection (research).
\nSIEM
\nITIL
\nCCNA,CCNP, CCDP Certification will be added advantage
\nStrong knowledge of and experience with firewall technology (ACLs, packet inspection, traffic filtering, NAT\/PAT), or VPN technology (IPSec, SSL and client less VPNs, remote access, AAA, certificates), ideally with Cisco\u2019s ASA products, Fortigate and Pal Alto.
\nVery solid general networking skills, with knowledge of and experience with networking protocols at all levels of the protocol stack, covering architecture, design, implementation, expansion, and troubleshooting of enterprise-level secure networks.
\n5-10Yrs of technical experience at specialist levels
\nAt least 5Yrs of technical experience with computer networking, and with firewalls and\/or VPNs.
\nExperience working with Unix\/Linux command line.
\n5Yrs operations experience in security operations centre
\nTechnical proficiency with email and the email infrastructure or web security technologies and networking infrastructure.
\nEmail administration, Anti-Spam and\/or Anti-Virus experience desired.
\nExperience with LDAP and Windows Active Directory Service a plus.
\nExperience deploying and maintaining DNS a plus
\nUse Oral Communication Skills
\nEnglish: Fluent<\/p>\n

 
\nExperience:<\/strong>
\nThe ideal candidate will possess sound knowledge of security architecture and operations of all components of the Infrastructure comprising of Network, Compute and Storage services commiserate with service management and data protection needs of a small, medium and large enterprise.
\nTechnical Support specialist who has development and quality assurance experience and specializes in firewall and VPN.
\nWill be working in Operations managing a team to determine the cause of customer-reported problems.
\nWill serve as one of the primary technical contacts focusing on the firewall and related security products as Managed, Hosted and Virtual firewall, Hosted threat management and Clean Pipe services.
\nWilling to work a flexible hours to meet business requirements.
\nExtensive experience, across a wide spectrum of security technologies and infrastructure including but not limited to firewalls
\nHands on experience setting up and configuring various hosting applications
\nExpert knowledge in troubleshooting various hosting infrastructure technologies.
\nClear understanding of Operations support services
\nMust be able to proactively identify problem areas and provide or recommend solutions.
\nStrong critical thinking and analytical skills.
\nAble to communicate effectively with internal and external stakeholders, including senior level executives of the organization.
\nAble to organize work flow to meet numerous milestones and deadlines.
\nProven ability to analyse and evaluate user needs
\nExperience, skill and a strong understanding of data centre and managed hosting services
\nHands-on experience in creating customized forms, rules, validation procedures; and configuration templates as to how to integrate off the shelf and custom build requirements
\nExperience in automating services
\nHypervisor skills are essential
\nExperience in Storage and Server technologies, vendor agnostic
\nExcellent customer service and communication skills<\/p>\n

 
\nAttributes<\/strong>
\nKnowledge of and experience with various technologies and Infrastructure
\nKnowledge of various monitoring toolsets<\/p>\n

 <\/p>\n

Click here to apply online<\/a><\/p>\n

Closing Date: Friday, January 31, 2014 | Gauteng<\/p>\n","protected":false},"excerpt":{"rendered":"

Key responsibilities Establish and enforce a standard operating procedure and process. 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