\u2022MultiChoice General and Departmental managers
\n\u2022Business Engagement Managers
\n\u2022Governance Manager
\n\u2022Service Management Manager
\n\u2022Learner, ITD Managers
\n\u2022Third Party Vendors<\/p>\n
<\/p>\n
Outputs <\/strong><\/p>\n \u2022Lead and manage the technical delivery of the relevant solution area <\/p>\n Education & Experience <\/strong><\/p>\n \u2022IT Degree Microsoft Products :<\/p>\n o.Net, WCF, ASMX, ASP <\/p>\n Exposure to either:<\/p>\n Integration : <\/p>\n Competencies Functional Competencies :<\/strong><\/p>\n \u2022Understanding of Application Lifecycle Management ; Scrum and Kanban Agile and ITIL Frameworks <\/p>\n <\/p>\n
\n\u2022Ensure alignment of IT Solutions and Applications with Business Objectives with support of Architecture department
\n\u2022Improve business results by applying Business Process Improvement methodologies
\n\u2022Ensure that feasibility studies, business cases and impact studies for proposed changes and enhancements are prepared
\n\u2022Support Product managers\/owners in the product development cycle
\n\u2022Develop and maintain a technology roadmap for systems in the assigned solution area with the support of other Technical Solution Managers to achieve an end-to-end coverage
\n\u2022Take responsibility for managing the Technical Leads and supervise their relationship with Programme, Product, Project and Business Delivery Management to ensure work packages are properly defined and understood and that an appropriate technical solution is proposed and developed
\n\u2022Lead software architects and delivery teams to ensure design of software meets functional and non-functional requirements
\n\u2022Ensure appropriate and relevant tools and work practices are adopted that best meet the needs of current and future projects while fitting with appropriate development processes and chosen tool-chains
\n\u2022Take full responsibility for monitoring current and future resourcing needs Raise appropriate resource requisitions and liaise with relevant recruitment consultants to bring in the appropriate headcount
\n\u2022Accountable for the overall reliability (availability, performance, capacity and service continuity) of the technical service provided throughout the specific technology area
\n\u2022Ensure appropriate governance, methodologies, policies and procedures compliance by team with the support of the Governance Manager and Audit Managers
\n\u2022Ensure that Incident and Problem management activities are performed by ensuring quality is maintained by maintaining agreed SLA and ensure all actions are completed with the support of Service Management department
\n\u2022Perform demand fulfillment activities by providing updates, maintaining agreed SLA with the support Business Engagement Manager
\n\u2022Ensure that asset and configuration activities by keeping an updated set of data by configuring changes, maintaining a complete and accurate system configuration document with the support of Service Management, Application Support and Infrastructure Management activities
\n\u2022Perform knowledge management & capacity management activities;
\n\u2022Coaching and mentoring to develop talent
\n\u2022Perform performance management activities by ensuring performance monitoring is done as specified by all team members, and conducting service failure analysis and validating implemented recommendations
\n\u2022Perform availability management activities by producing recommendations, plans and design guidelines; conducting service failure analysis; investigating and recommending resolutions; and scheduling and conducting testing
\n\u2022Ensure a single point of ownership in the implementation of standards and service improvement
\n\u2022Perform event management activities by using the monitoring systems to identify, analyze and resolve events on a daily basis
\n\u2022Keep abreast of technical and market trends in relation to the company’s product range and contribute to the development of product innovations and new product specifications<\/p>\n
\n\u20228 years experience in IT
\n\u2022At least 3 years experience in supervisory and management role
\n\u2022Experience working with Offshore Development companies
\n\u2022Broadcasting Industry experience (preferred)<\/p>\n
\noBizTalk
\noSQL
\noSharePoint
\noSystem Center and Operations Management
\noTFS
\noVisual Studio IDE
\n\u2022Oracle DB and PL\/SQL
\n\u2022Distributed Applications
\n\u2022Monitoring and Troubleshooting
\n\u2022IT Governance
\n\u2022Application Security<\/p>\n
\n?Enterprise Integration
\n?Web Services Management
\n?UDDI
\n?SOA
\n?Enterprise Service Bus
\n?BPM
\nFront-End Applications :
\n?JavaScript
\n?Ajax
\n?XML\/XSLT
\n?Web Application Development
\n?SmartClients Application Development
\n?Back Office (Business Processes)
\n?Back Office Processes Management
\n?Maintenance and Support of Back Office Applications
\n?Control-M Scheduling
\n?Batch Jobs Development, Configuration and Implementation
\nWindows Services
\n?Process Reporting<\/p>\n
\n\u2022Understanding Software Engineering best Practices, Life cycles and standards and methodologies,
\n\u2022Experience in :
\noSoftware Development
\noSolution and Business Architecture
\n\u2022Understanding of :
\noSoftware Design
\noApplication Portfolio Management
\noRequirement Management
\noNon-functional requirements gathering
\noAutomated Testing
\n\u2022Exposure to requirements management and productive tools
\n\u2022Exposure to Enterprise Applications (Billing, Provisioning, ERP, CRM)
\n\u2022Total quality management, Showcased high level considerations for solution selection and overall architectural sanity, provide market intelligence
\n\u2022Ability to work independently, ability to define strategic concepts
\nJAD, Process Mapping, JAD Facilitation experience, Understanding of TOGAF, COBIT, SOA. BPM, CMMI Certified<\/p>\n