MPESA is an innovative mobile money solution which has already seen enormous success in other African markets, as well as in Afghanistan; enabling even unbanked customers to transfer money from person to person using a cell phone<\/p>\n
MPESA is a service under the financial services umbrella of products that allows Vodacom Customers to transfer money using their mobile phone. MPESA is available to all Vodacom subscribers (Prepaid and Contract), even if they do not have a bank account. Registration is FREE and available at any MPESA participating outlet in South Africa
\nThe job holder will be responsible for delivering all Vodacom Financial services products with the key product being Mpesa. MPESA customer and revenue targets through effective management of the MPESA distribution network with the support of the sales and operational resources in the region<\/p>\n
OBJECTIVES
\nDeliver revenue for Financial Services products
\nDeliver revenue for through agent related transactions in the assigned region
\nCreate targets for each agent outlet in terms of both consumer recruitment & financial transactions in the assigned region
\nIdentify gaps in MPESA coverage & recruit suitable outlets
\nOperational management of the MPESA distribution network
\nInitial set-up of acquired outlets as functional MPESA Outlets
\nProvide feedback and propose improvements on the Outlets user experience
\nTraining agent staff according to the laid down procedures and guidelines
\nEfficiently manage point-of-sale & merchandise material to be effectively used for branding in Outlets
\nManage sales staff in the region and contract sales force against their set targets
\nPrepare weekly, monthly, quarterly and annual operational & management reports on revenue and planned activities
\nManage Operations
\nManage Human Resources
\nManage Business Performance
\nManage Projects
\nManage Programmes
\nCompile Reports
\nMaintain Relationships
\nEvaluate Proposals
\nProvide Support
\nProvide Information
\nFacilitate Events<\/p>\n