{"id":16486,"date":"2014-01-28T03:40:53","date_gmt":"2014-01-28T01:40:53","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=16486"},"modified":"2014-01-28T03:40:53","modified_gmt":"2014-01-28T01:40:53","slug":"mr-price-vacancies-for-call-centre-agents","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/mr-price-vacancies-for-call-centre-agents.html","title":{"rendered":"Mr Price Vacancies for Call Centre Agents"},"content":{"rendered":"
Location:\u00a0Financial Services – Durban<\/p>\n Job Description:<\/p>\n <\/strong>The Mr Price Group is expanding and we\u2019re looking for talented and passionate\u00a0Call Centre Agents\u00a0<\/strong>to join our winning Contact Centre team at our Mr. Price Group Financial Services New Accounts Department and market our great value financial services products. Applicants will need to have: <\/strong><\/p>\n <\/p>\n The skills required for this position include: The successful applicant must enjoy being part of a team and working towards a common goal. Furthermore, the position is demanding and would require the ability to work under pressure at times and to work long hours and overtime. The applicant must also possess a responsible and reliable approach to their assigned duties.<\/p>\n The Mr. Price Group employs over 20 000 people in South Africa with over 1000 retail stores across South Africa and expanding internationally. The Group has five trading divisions namely; Mr. Price, Mr. Price Sport, Mr. Price Home, Miladys and Sheet Street.<\/p>\n HIRE FOR ATTITUDE AND TRAIN FOR SKILL\u00a0<\/strong>is the philosophy of The Mr. Price Group seeing employees as partners in the business. Our company\u2019s success is based on its people while its core values \u2013\u00a0PASSION, VALUE & PARTNERSHIP.<\/p>\n <\/strong><\/p>\n <\/p>\n
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\n<\/strong>Working as a Call Centre Agent you will be involved in effectively data capturing and credit vetting direct mail\/cellphone applicants and resolve customer\u2019s queries on new applications,\u00a0have an understanding of credit application rocedures, assist in\u00a0 functions pertaining to the department;\u00a0resolve and apply new accounts policies and procedures to all store and customer queries.The successful applicant must enjoy being part of a team and working towards a common goal. Furthermore, the position is demanding and would require the ability to work under pressure at times and to work long hours and overtime. The applicant must also possess a responsible and reliable approach to their assigned duties.<\/p>\n
\n<\/strong>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A valid Grade 12 certificate and call centre experience
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A second language will be an advantage<\/p>\n
\n<\/strong>
\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Must be well-spoken and able to communicate proficiently at all levels
\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Must be able to analyze information and react positively on it
\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Must be able to type 35 words per minute
\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Must be computer literate with Microsoft Office 2003
\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Must be able to sit for long periods of time with headphones on
\n\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Overtime and shift work will be required as business dictates<\/p>\n