{"id":16516,"date":"2014-01-29T12:42:27","date_gmt":"2014-01-29T10:42:27","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=16516"},"modified":"2014-01-29T12:42:27","modified_gmt":"2014-01-29T10:42:27","slug":"sun-international-job-opportunity-senior-engineer","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html","title":{"rendered":"Sun International Job Opportunity – IT Senior Engineer"},"content":{"rendered":"
Advert Code:<\/strong>\u00a0SUN19204<\/div>\n
\n
Unit: Carousel Casino and Entertainment World<\/div>\n<\/div>\n
\n
Location: Carousel<\/div>\n
<\/div>\n<\/div>\n
\n
Job Purpose<\/strong><\/div>\n

Reporting to the IT Facilities Manager, the incumbent will be responsible for the operational control of those technical activities within the area of competence (this may include Network infrastructure, Gaming IT infrastructure, Hospitality IT infrastructure). The IT Senior Engineer ensures the optimal delivery of the 2nd level fault resolution process (specifically instances of calls escalated internally). The IT Senior Engineer is also expected to reflect “expert” knowledge & skills on specific IT technologies at the property.<\/p>\n

 <\/p>\n<\/div>\n

\n
Education<\/div>\n

\u2022\u00a0Matric
\n\u2022\u00a0MSCE\/MCITP: Enterprise Administration
\n\u2022\u00a0ITIL Foundation certification
\n\u2022\u00a0Comptia Security+
\n\u2022\u00a0Dell: FTD Client Desktop & Client Notebook
\n\u2022\u00a0Dell: FTD Enterprise Server (PowerEdge)
\n\u2022\u00a0Nortell NCSS; Nortell Edge Device Management<\/p>\n

 <\/p>\n<\/div>\n

\n
Experience:<\/div>\n

\u2022\u00a0Hospitality & Gaming experience.
\n\u2022\u00a03 – 5 years relevant IT support experience, of which 2 years have been in a supervisory role.
\n\u2022\u00a0Experience in a large IT department with an ITIL aligned service desk environment.<\/p>\n

 <\/p>\n<\/div>\n

\n
Skills And Knowledge<\/div>\n

\u2022\u00a0Strong focus on\u00a0 superior customer service.
\n\u2022\u00a0Strong interpersonal and communications skills.
\n\u2022\u00a0Efficiency, effectiveness, tenacity and flexibility are important.<\/p>\n

 <\/p>\n<\/div>\n

\n
Key Performance Areas:<\/div>\n

\u2022\u00a0Ensure proper closure of 2nd level fault resolution calls within the agreed SLA
\n\u2022\u00a0Ensure optimum levels of customer service as per the agreed SLA
\n\u2022\u00a0Execute change control work orders as assigned within the required SLA
\n\u2022\u00a0Ensures availability of IT infrastructure, systems and application at the agreed parameters
\n\u2022\u00a0Contributes to the continuous improvement of operational policies & procedures
\n\u2022\u00a0Ensures appropriate technical reporting
\n\u2022\u00a0Customer Service
\n\u2022\u00a0Ensure that the escalation procedures are followed in accordance with the business unit SLA
\n\u2022\u00a0Maintaining and enforcing standards
\n\u2022\u00a0Ensure IT standards as set out in Service Level Agreement(s) and procedures
\n\u2022\u00a0Perform the job function within the rules and regulations of Sun International, SunIT and the business unit
\n\u2022\u00a0Ensure that all new installations and\/or system changes are done according to approved standards and configurations<\/p>\n

Click here to apply online<\/a><\/p>\n

 <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Advert Code:\u00a0SUN19204 Unit: Carousel Casino and Entertainment World Location: Carousel Job Purpose Reporting to the IT Facilities Manager, the incumbent will be responsible for the operational control of those technical…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[21,241],"tags":[1795],"jetpack_publicize_connections":[],"yoast_head":"\nSun International Job Opportunity - IT Senior Engineer - Jobs in South Africa 2023<\/title>\n<meta name=\"description\" content=\"Advert Code:\u00a0SUN19204 Unit: Carousel Casino and Entertainment World Location: Carousel Job Purpose Reporting to the IT Facilities Manager, the incumbent\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jobs sa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html\",\"name\":\"Sun International Job Opportunity - IT Senior Engineer - Jobs in South Africa 2023\",\"isPartOf\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\"},\"datePublished\":\"2014-01-29T10:42:27+00:00\",\"dateModified\":\"2014-01-29T10:42:27+00:00\",\"author\":{\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\"},\"description\":\"Advert Code:\u00a0SUN19204 Unit: Carousel Casino and Entertainment World Location: Carousel Job Purpose Reporting to the IT Facilities Manager, the incumbent\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#website\",\"url\":\"https:\/\/joblistsouthafrica.com\/\",\"name\":\"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com\",\"description\":\"Careers, Vacancies and Jobs in South Africa\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joblistsouthafrica.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c\",\"name\":\"Jobs sa\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g\",\"caption\":\"Jobs sa\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Sun International Job Opportunity - IT Senior Engineer - Jobs in South Africa 2023","description":"Advert Code:\u00a0SUN19204 Unit: Carousel Casino and Entertainment World Location: Carousel Job Purpose Reporting to the IT Facilities Manager, the incumbent","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html","twitter_misc":{"Written by":"Jobs sa","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html","url":"https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html","name":"Sun International Job Opportunity - IT Senior Engineer - Jobs in South Africa 2023","isPartOf":{"@id":"https:\/\/joblistsouthafrica.com\/#website"},"datePublished":"2014-01-29T10:42:27+00:00","dateModified":"2014-01-29T10:42:27+00:00","author":{"@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c"},"description":"Advert Code:\u00a0SUN19204 Unit: Carousel Casino and Entertainment World Location: Carousel Job Purpose Reporting to the IT Facilities Manager, the incumbent","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joblistsouthafrica.com\/sun-international-job-opportunity-senior-engineer.html"]}]},{"@type":"WebSite","@id":"https:\/\/joblistsouthafrica.com\/#website","url":"https:\/\/joblistsouthafrica.com\/","name":"Jobs in South Africa, Careers, Vacancies | Joblistsouthafrica.com","description":"Careers, Vacancies and Jobs in South Africa","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joblistsouthafrica.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/1e0fa42d4a0d0a2ccbfb26845ef4a02c","name":"Jobs sa","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joblistsouthafrica.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/769c199fc290317658a6988fabe9d4eb?s=96&d=blank&r=g","caption":"Jobs sa"}}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2C6n7-4io","_links":{"self":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/16516"}],"collection":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/comments?post=16516"}],"version-history":[{"count":0,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/posts\/16516\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/media?parent=16516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/categories?post=16516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistsouthafrica.com\/wp-json\/wp\/v2\/tags?post=16516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}