{"id":16519,"date":"2014-01-29T12:52:51","date_gmt":"2014-01-29T10:52:51","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=16519"},"modified":"2016-06-29T15:44:42","modified_gmt":"2016-06-29T13:44:42","slug":"airports-company-south-africa-corporate-specialist-problem-configuration","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/airports-company-south-africa-corporate-specialist-problem-configuration.html","title":{"rendered":"Airports Company South Africa &#8211; Corporate Specialist: Problem And Configuration"},"content":{"rendered":"<p>Advert Code: CORP000243<\/p>\n<p><strong>Key Performance Outputs:<\/strong><\/p>\n<ul>\n<li>Responsible for the finding of root cause of identified incidents (or finding of root cause)<\/li>\n<li>Develop Configuration Management plans that are aligned to SACM Charter.<\/li>\n<li>Conduct Configuration Identification which includes categorisation of configuration structures and configuration items.<\/li>\n<li>Manage configuration control by ensuring that authorised configuration items (CIs) are recorded.<\/li>\n<li>Manage the Configuration Management Database(CMDB)<\/li>\n<li>Audit and verify the physical existence of CIs against the CMDB and controlled libraries.<\/li>\n<li>Ensure that the Incident Management process is managed as per agreed SLA\u2019s<\/li>\n<li>Develop monthly reports on Problem and Configuration status.<\/li>\n<li>Ensure compliance to IT security standards and best practice<\/li>\n<\/ul>\n<p>&nbsp;<br \/>\n<strong>Technical Skills And Experience:<\/strong><br \/>\nA relevant IT or tertiary qualification.<br \/>\nITIL foundation and\/or Managers\/Practitioners certification<br \/>\n5-7 years\u2019 experience within an ITIL framework<br \/>\nKnowledge of the adoption of Problem Management process with the IT environment.<br \/>\nExpert knowledge in root cause analysis and data collection<br \/>\nExpert knowledge of network system\/infrastructure management and process methodologies and practices<\/p>\n<p>&nbsp;<br \/>\n<strong>Competencies:<\/strong><br \/>\nThe successful candidate must have strong interpersonal and oral communication skills with proven analytical and problem-solving abilities. Perseverance is critical in this demanding role and the candidate must have excellent planning skills and must know how to manage and measure work effectively.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/acsa.jonti2.co.za\/?p=view_vacancies&amp;more=5572\">Click here to apply online<\/a><\/p>\n<p>Applications accepted until: 21st of Feb, 2014<\/p>\n<p>Equity Statement:<br \/>\nInternal and\/or External: This position will be filled in line with ACSAs values and Employment Equity policy and plan. Preference will be given to members of designated groups that are under-represented and the position will also be advertised externally.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Advert Code: CORP000243 Key Performance Outputs: Responsible for the finding of root cause of identified incidents (or finding of root cause) Develop Configuration Management plans that are aligned to SACM&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2245,53],"tags":[1889],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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