{"id":1665,"date":"2010-10-28T10:38:45","date_gmt":"2010-10-28T09:38:45","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=1665"},"modified":"2010-10-28T10:39:21","modified_gmt":"2010-10-28T09:39:21","slug":"african-bank-south-africa-jobs-trainer-soft-skills","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/african-bank-south-africa-jobs-trainer-soft-skills.html","title":{"rendered":"African Bank South Africa Jobs: Trainer (Soft Skills)"},"content":{"rendered":"
African Bank Investments Limited<\/strong> (ABIL) is a bank-controlling company, which operates businesses within Republic of South Africa, Zambia, Botswana, Lesotho, Namibia and Swaziland. The two areas, in which the Company operates, include underwriting of unsecured credit risk, through the provision of personal loans, and the retailing of furniture and appliances within and outside South Africa.<\/p>\n Job Title: Trainer (Soft Skills)<\/strong> MAIN PURPOSE OF THE JOB<\/strong> MINIMUM EDUCATION<\/strong> MINIMUM EXPERIENCE CRITICAL COMPETENCIES ADDITIONAL COMPETENCIES “Kindly consider your application as unsuccessful should you not be contacted within a period of three weeks”<\/p>\n
\nSales and Service Contact Centre – Midrand<\/p>\n
\nTo facilitate learning interventions, utilising a combination of learning methods, in line with the group learning and development model<\/p>\n
\nGrade 12
\nTrain the trainer certificate<\/p>\n
\n2 years soft skills training in the call centre environment<\/p>\n
\nProject management skills
\nTraining and educating skills
\nManagement skills
\nMS Office skills
\nUnderstanding and knowledge of
\nHR Focus
\nBusiness
\nAB Products
\nClients processes
\nPresentation skills
\nCourse development skills
\nTime management
\nAnalytical skills
\nTraining \/ presentation skills
\nCo-ordination skills
\nUnderstanding of training material
\nNumeracy skills
\nPlanning skills
\nEvaluation skills
\nReport writing skills
\nRelationship Management skills
\nPersuasive skills
\nFeedback skills
\nNetworking skills
\nClient focused
\nCoaching skills<\/p>\n
\nCommunication skills (verbal and written)
\nAssertiveness<\/p>\n