Coronation Fund Manager has a vacancy for a Retail Client Services Consultant to provide excellent call centre support service to thie clients with their investment related queries, both telephonically, written and face to face. This role also requires one to follow up on potential clients and leads.<\/p>\n
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Requirements<\/b><\/p>\n
Relevant tertiary financial qualification \u2013 e.g Bcom with Investments major, BBusSci, FAPM etc<\/p>\n
No work experience necessary<\/p>\n
MS Office systems knowledge<\/p>\n
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Competencies & Personality Attributes<\/b><\/p>\n
Must have an \u201cI can\u201d mentality \u2013 constantly looking for opportunities to exceed clients expectations<\/p>\n
Must be a detailed individual with a thorough understanding of financial instruments, supported by the relevant qualifications<\/p>\n
Must be a \u2018student of the market\u2019 as well as have an understanding of products<\/p>\n
Ambitious, highly energetic and keen to take on additional responsibilities in a dynamic environment.<\/p>\n
Must have initiative and the ability to act pro-actively.<\/p>\n
Must be a self starter.<\/p>\n
Should have excellent communication skills (both verbal and written).<\/p>\n
Must be able to work in a team environment, where each person is encouraged to be accountable for their actions<\/p>\n
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Most Important Attribute<\/b><\/p>\n
Must have excellent communication skills (both verbal and written).<\/p>\n
Ability to build outstanding relationships.<\/p>\n
Ability to think \u201con your feet\u201d<\/p>\n
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How to apply<\/b><\/p>\n