{"id":16885,"date":"2014-02-27T04:04:12","date_gmt":"2014-02-27T02:04:12","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=16885"},"modified":"2014-02-27T04:04:12","modified_gmt":"2014-02-27T02:04:12","slug":"estee-lauder-vacancies-marketing-internship-2014","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/estee-lauder-vacancies-marketing-internship-2014.html","title":{"rendered":"Estee Lauder Vacancies: Marketing Internship 2014"},"content":{"rendered":"<p>Direct report \u2013 CRM &amp; Online Manager<\/p>\n<p><b>Principle Objectives<\/b><\/p>\n<ul>\n<li>Assist with administrative support to CRM &amp; Online Manager and online team<\/li>\n<li>Provides basic level of customer support to consumer queries via Social Media channels<\/li>\n<li>Manages Customer records data input\/updates required on an ongoing basis<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>\u00a0<\/b><b>Ensures Customer and Market Growth<\/b><\/p>\n<ul>\n<li>Follow up on all ELCies social media properties to assist digital team in identifying urgent queries needing attention\/response from a brand point of view<\/li>\n<li>Performs regular competitor analysis from an online marketing point of view and provides feedback to CRM&amp;Online Manager<\/li>\n<li>Assist In ad-hoc Consumer Engagement projects(content creation, eventing, coordinating), as required by CRM &amp; Online Manager<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Manages Operational effectiveness<\/b><\/p>\n<ul>\n<li>Update all clients records requested by Clients via email queries<\/li>\n<li>Create new client records based on daily opt-in data obtained from websites entries<\/li>\n<li>When applicable, perform de-dupe cleanup process clients database<\/li>\n<li>Support Customer Services Manager, provide relief for lunch break to ensure business continuity of call centre function<\/li>\n<li>Support CRM &amp; Online Manager and on line team on an ad-hoc basis<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>\u00a0<\/b><b>Improves Business Processes<\/b><\/p>\n<ul>\n<li>Assist in Brands CRM\/Digital program management by booking rooms, facilitating required equipment or catering<\/li>\n<li>Sit in brands\/agencies meetings on a regular basis to assist with minutes and admin follow-up, as well as to get exposed to strategy and process facilitation.<\/li>\n<li>Update CRM Bulletin Board for retail staff when required<\/li>\n<li>Do filing on a weekly basis<\/li>\n<li>Participate in CRM\/Digital organized events, programs, induction and corporate awareness<\/li>\n<li>Activities or as required<\/li>\n<li>Participate in workshops \/ info sessions conducted annually prior to commencement of process<\/li>\n<li>Assist with preparation of training material (i.e. photo copying, binding, sorting) etc<\/li>\n<li>Adhoc tasks as requested by the CRM &amp; Online Manager<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Education<\/b><\/p>\n<ul>\n<li>Grade 12<\/li>\n<li>Bcom or Marketing degree<\/li>\n<li>Strong admin &amp; typing skills<\/li>\n<li>Computer Literacy (MS Office)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Key Personal Characteristics<\/b><\/p>\n<ul>\n<li>Maintain high level of confidentiality<\/li>\n<li>Detail orientated<\/li>\n<li>Efficient<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>How To Apply<\/h3>\n<p><a href=\"http:\/\/jobs.elccareers.co.za\/jobDetails.asp?sJobIDs=924471\" target=\"_blank\">Apply Online<\/a><\/p>\n<p><strong>Closing Date:<\/strong>\u00a011 March 2014<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Direct report \u2013 CRM &amp; Online Manager Principle Objectives Assist with administrative support to CRM &amp; Online Manager and online team Provides basic level of customer support to consumer queries&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[326,30],"tags":[724],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Estee Lauder Vacancies: Marketing Internship 2014 - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"Direct report \u2013 CRM &amp; 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