The Customer Service Agent role reports directly to the Assistant Manager, in the Operations Environment.<\/p>\n
The incumbent of this role is responsible to perform cargo handling functions, customer service, updating systems information in the operations environment, conforming to standard operation procedures<\/p>\n
Minimum Requirements…<\/strong><\/p>\n <\/p>\n Job Specification…<\/strong> <\/p>\n KNOWLEDGE AND SKILLS<\/span><\/p>\n Basic Computer Literacy (MS Word) <\/p>\n ATTRIBUTES<\/p>\n Customer Services Ordination <\/p>\n OTHER<\/p>\n Must be prepared to work shifts inclusive of night shifts <\/p>\n PLEASE NOTE THE FOLLOWING:<\/p>\n The onus is on the applicant to prove that he\/she meets the minimum requirements, therefore please ensure that your CV is detailed enough, in other words, makes reference to qualifications, knowledge, skills, experience (inclusive of duties, tenure, designation etc.) and attributes. <\/p>\n\n
\nBe able to operate of cargo Handling equipment (Forklifts,tractors,vehicles<\/p>\n\n
\nKnowledge of the SARS documents and procedures
\nNegotiation Skills
\nCommunication Skills (Verbal & Written)<\/p>\n
\nProblem solving
\nInterpersonal Skills
\nAssertive with strong numerical ability
\nFlexibility to work irregular shifts
\nAble to work under pressure<\/p>\n
\nMust be in a possession of valid drivers license and forklift license
\nPrepare to rotate within operations<\/p>\n
\nPlease note that no applications will be accepted without a certified copy of the applicant’s ID and all relevant qualifications.
\nClosing date will be on 2014.03.07 at 15H00 Please be mindful of the closing date as NO late applications will be considered.
\nApplicants will go through a comprehensive assessment process which may include competency and\/or psychometric assessments;
\nApplicants will undergo pre-employment checks i.e. criminal, credit, reference, authentication of qualification etc.
\nSAA is committed to Employment Equity. All appointments will be made in this context.
\nSAA reserves the right not to make an appointment to any of the positions contained in this advert.
\nQueries relating to the above positions may be directed to the relevant HRBP.
\nShould you not receive a response in 21 days, please consider your application unsuccessful.<\/p>\n