{"id":17024,"date":"2014-03-12T14:02:43","date_gmt":"2014-03-12T12:02:43","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=17024"},"modified":"2014-03-12T14:02:43","modified_gmt":"2014-03-12T12:02:43","slug":"customer-operations-manager-free-state","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/customer-operations-manager-free-state.html","title":{"rendered":"Customer \/ Operations Manager &#8211; Free State"},"content":{"rendered":"<p><strong>Main purpose of job<\/strong><br \/>\nTo develop and implement business plan that will deliver budgeted turnover, profit, growth, share and innovation targets by category and \/or brand within customer portfolio thereby contributing to the achievement of business objectives in the Free State region<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Main Responsiblities<\/strong><\/p>\n<ul>\n<li>Responsible for setting, leading and executing the account and operational strategy for the Free State region<\/li>\n<li>Continuing and building on KCC\u2019s existing category leadership platform. Ensuring the business exploits its current competitive advantage and remains a key trade partner all customer in region<\/li>\n<li>Generate and execute category insights, strategies, and actionable ideas to create sustainable, advantaged, and profitable top-line growth for Kimberly-Clark and regional accounts in Free State<\/li>\n<li>Become the expert in customer systems and using this intelligence to extract high quality analysis and insights, actionable assortments, planograms and merchandising recommendations, and reporting in a timely and professional manner that exceed customer needs and expectations.<\/li>\n<li>Develop and foster business building relationships across the region with all contacts that will impact the successful delivery of collaboration projects that lead to mutually achieving objectives.<\/li>\n<li>Demonstrate strong negotiating skills that effectively prevent conflicts while facilitating winning solutions that elevates Kimberly-Clark with the customers.<\/li>\n<li>Drive collaboration with key retailers, including all elements of the shelf and go to market solutions \u2013 including solutions which impact the shopper outside the store environment<\/li>\n<li>Actively develop and implement contact strategy within assigned customers to achieve account, category, brand and customer objectives<\/li>\n<li>Develop and leverage relationships across K-C to achieve commercial, category, brand and customer objectives<\/li>\n<li>Able to initiate and engage in relevant \/ solid commercial discussions which result in tangible outcomes for both KC and customers with the Free State region<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Job Requirements<\/strong><\/p>\n<p>FREE STATE BASED<\/p>\n<p>Required qualifications \/ Experience<br \/>\nMatric and Tertiary Education (minimum 3 year Degree\/Diploma) with at least 3-5 years FMCG commercial experience \u2013 proven track record in both key accounts and operations preferable<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Competencies<\/strong><\/p>\n<ul>\n<li>Achieve the following:<\/li>\n<li>Business targets both for national accounts and GBA as appropriate:<\/li>\n<li>Achieve volume, NSV &amp; IOP and share targets by category and by customer<\/li>\n<li>Achieve annual trade promotional budget by account, by category<\/li>\n<li>Achieve supply chain KPI\u2019s (forecast accuracy, case fill, order fill, DOT, % credit notes)<\/li>\n<li>Achieve POP targets by customer for existing and new SKU\u2019s(on-shelf availability, ranging, merchandising picture of success, forward share, pricing, promotions, innovation)<\/li>\n<li>Achieve personal development &amp; teams development targets (where appropriate)<\/li>\n<li>GBA Targets \u2013 volume, value and profit<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/kimberlyclark.hua.hrsmart.com\/hr\/ats\/Posting\/view\/141\">Click here to apply online<\/a><\/p>\n<p>Requisition # Cust\/OpsManFreestate<br \/>\nJob Title: Customer \/ Operations Manager Free State Region<br \/>\nJob Type: Full-time<br \/>\nLocation: Bedfordview &#8211; Bedfordview, GT 2008 ZA (Primary)<br \/>\nCategory: Marketing<br \/>\nEducation: Bachelor&#8217;s Degree<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Main purpose of job To develop and implement business plan that will deliver budgeted turnover, profit, growth, share and innovation targets by category and \/or brand within customer portfolio thereby&#8230;..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[75],"tags":[1943],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - 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