{"id":17272,"date":"2014-04-03T14:41:10","date_gmt":"2014-04-03T12:41:10","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=17272"},"modified":"2014-04-03T14:41:10","modified_gmt":"2014-04-03T12:41:10","slug":"customer-care-jobs-at-jd-group","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/customer-care-jobs-at-jd-group.html","title":{"rendered":"Customer Care Vacancies [9 Positions]"},"content":{"rendered":"

Job Description<\/strong>
\nReceive inbound calls and interact with customers in a compliant and customer centric manner in order to direct or resolve the customer query effectively<\/p>\n

 <\/p>\n

Requirements<\/strong>
\nMatric with 1-2 years\u2019 experience within a Collections environment<\/p>\n

 <\/p>\n

Responsibilities<\/strong>
\nEngage with customers to resolve customer queries
\nEffective self-management and team work
\nDeal with customers in a customer centric manner
\n<\/strong><\/p>\n

 <\/p>\n

The Individual<\/strong>
\n\u00b7 Telephone etiquette
\n\u00b7 Conflict management
\n\u00b7 Query resolution
\n\u00b7 Product knowledge
\n\u00b7 Analysis
\n\u00b7 Written and verbal communication skills
\n\u00b7 Business acumen
\n\u00b7 Attention to detail
\n\u00b7 Influencing others
\n\u00b7 Integrity and values<\/p>\n

 <\/p>\n

Click here to apply online<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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