Purpose of the role Agents in this area will be required to provide excellent service to the Capitec Bank\u2019s branch network attending to telephonic and written enquiries and complaints within the agreed service levels during peak times including lunch hours, weekends and public holidays.<\/p>\n
This will be achieved by ensuring that a focused, high performance \/ high commitment environment is developed and sustained across the department in accordance to standards set by the business<\/p>\n
<\/p>\n
Qualifications <\/strong><\/p>\n National Senior Certificate (Grade 12) or National Certificate (Vocational)<\/p>\n Experience <\/strong><\/p>\n Previous experience in a retail \/ client service \/ call center environment will be preferred<\/p>\n Knowledge and skills<\/strong><\/p>\n Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes)<\/p>\n Good written communication skills<\/p>\n Excellent listening skills<\/p>\n <\/p>\n Additional Requirements <\/strong><\/p>\n Passionate about client service and support<\/p>\n Willingness to work variable shifts which includes weekends and public holidays<\/p>\n Minimum of 27 hours guaranteed per week<\/p>\n Clear criminal and credit record<\/p>\n <\/p>\n How to Apply<\/strong><\/p>\n Click here to apply online<\/a><\/p>\n Purpose of the role Agents in this area will be required to provide excellent service to the Capitec Bank\u2019s branch network attending to telephonic and written enquiries and complaints within…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[5],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\n\n\n
\n Division<\/span><\/td>\n Business Support<\/td>\n<\/tr>\n \n Business Unit<\/span><\/td>\n Business Support<\/td>\n<\/tr>\n \n Location – Branch \/ Campus<\/span><\/td>\n Bellville<\/td>\n<\/tr>\n \n Location – Province<\/span><\/td>\n Western Cape<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"