{"id":18051,"date":"2014-06-11T12:53:59","date_gmt":"2014-06-11T10:53:59","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=18051"},"modified":"2014-06-11T12:53:59","modified_gmt":"2014-06-11T10:53:59","slug":"discovery-south-africa-service-consultant-recruitment","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/discovery-south-africa-service-consultant-recruitment.html","title":{"rendered":"Discovery South Africa Service Consultant Recruitment"},"content":{"rendered":"

Qualification<\/strong><\/p>\n

Grade 12 with Maths \/ Accounting (essential)
\nA Graduate from a University or Technikon; or be studying towards a degree \/ diploma having completed the first year of studies (advantageous)<\/p>\n

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Requirements<\/strong><\/p>\n

6 months customer service experience (essential)
\nPrevious recons and financial experience (advantageous)<\/p>\n

 <\/p>\n

Responsibilities<\/strong><\/p>\n

Dealing with all queries through to resolution.
\nLogging of all queries
\nKeeping clients up to date with their queries
\nEnsuring excellent quality service to all members
\nCompleting administrative and repetitive tasks in keeping accurate, detailed stats of all queries \/ correspondence and reporting on it on a weekly basis.<\/p>\n

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Competencies<\/strong><\/p>\n

Excellent verbal and numeric communication skills
\nThe ability to think analytically
\nPlanning and Organizing
\nJudgment and problem solving
\nEmotional maturity and empathy<\/p>\n

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How To Apply<\/strong><\/p>\n