{"id":18083,"date":"2014-06-13T10:35:35","date_gmt":"2014-06-13T08:35:35","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=18083"},"modified":"2016-11-10T11:18:24","modified_gmt":"2016-11-10T09:18:24","slug":"contact-centre-learnership-afrox-10-new-vacancies","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/contact-centre-learnership-afrox-10-new-vacancies.html","title":{"rendered":"Contact Centre Learnership at Afrox (10 New Vacancies)"},"content":{"rendered":"
A learnership programme has been launched in the National Customer Service Centre (NCSC) environment<\/p>\n
Minimum Requirements\u2026<\/strong><\/p>\n Grade 12 \/ Matric qualification with a minimum of Diploma entrance. <\/p>\n Job Specification\u2026<\/strong><\/p>\n To promote the development of competencies that are required in Afrox NCSC. <\/p>\n FORMAT OF THE PROGRAMME<\/p>\n Learners will sign a 12 month-tripartite contract (Afrox , CHIETA SETA and Learner). <\/p>\n
\nEnglish, Mathematics and Accounting passed with Symbol C \/ Achievement Level 5.
\nMust have good communication skills (verbal and written) to ensure customer satisfaction.
\nComputer literacy essential.
\nPreference will be given to learners residing around Johannesburg, Ekurhuleni and surrounding areas.<\/p>\n
\nTo produce knowledgeable and skilled Customer Support Advisors who will contribute to efficiencies within NCSC.
\nTo afford learners the opportunity to understand and acquaint themselves with the principles of customer support within Afrox NCSC.
\nTo provide for career growth within Afrox National Customer Support Centre environment.<\/p>\n
\nLearners will participate in 12 months of on-the-job training, inclusive of theoretical classroom learning style practical learning in the working environment.
\nLearners must attend and complete all required theoretical and practical components of the learnership.
\nThe exit qualification will be a National Certificate: Contact Centre Support NQF Level 2.<\/p>\n