{"id":18392,"date":"2014-07-09T12:15:23","date_gmt":"2014-07-09T10:15:23","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=18392"},"modified":"2014-07-09T12:15:23","modified_gmt":"2014-07-09T10:15:23","slug":"ict-help-desktop-services-dti","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/ict-help-desktop-services-dti.html","title":{"rendered":"ICT Help Desktop Services at The DTI"},"content":{"rendered":"
Overview<\/strong><\/p>\n The Group Systems and Support Services Division within the dti have a vacant position for an ICT Help Desktop Services which is now open for applications.<\/p>\n <\/p>\n Duties <\/strong><\/p>\n Handle customer requests, problems and queries. <\/p>\n Requirements <\/strong><\/p>\n National Diploma in Information Technology <\/p>\n How to Apply<\/strong><\/p>\n Click here to apply online<\/a><\/p>\n Overview The Group Systems and Support Services Division within the dti have a vacant position for an ICT Help Desktop Services which is now open for applications. Duties Handle…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[16],"tags":[1857],"jetpack_publicize_connections":[],"yoast_head":"\n
\nRestores services availability with minimal interruption
\nManage incidents (Classify, register, resolve or escalate unsolved incidents)
\nAssign incidents to the relevant support technical staff
\nAssess impact and urgency of the incidents
\nRegister and update customer information
\nProvide overall IT support on Hardware Software platforms<\/p>\n
\n1-2 year experience in the ICT Industry,
\nExperience in :
\nUser account management;
\nTelephone Administration;
\nHardware support;
\nNetwork support; and
\nExposure to unified messaging<\/p>\n\n\n
\n Post Number<\/span><\/td>\n GSSSD\/Tech Serv 016<\/span><\/td>\n<\/tr>\n \n Job Title<\/span><\/td>\n ICT Help Desktop Services<\/span><\/td>\n<\/tr>\n \n Division<\/span><\/td>\n Group Systems and Support Services Division<\/span><\/td>\n<\/tr>\n \n Business Unit<\/span><\/td>\n Office of the Chief Information Officer<\/span><\/td>\n<\/tr>\n \n Job Type Classification<\/span><\/td>\n Permanent<\/span><\/td>\n<\/tr>\n \n Location – Town \/ City<\/span><\/td>\n Pretoria<\/span><\/td>\n<\/tr>\n \n Location – Province<\/span><\/td>\n Gauteng<\/span><\/td>\n<\/tr>\n \n Remuneration<\/span><\/td>\n Commencing salary: R227,802 per annum (excluding benefits)<\/span><\/td>\n<\/tr>\n \n Equity Requirement<\/span><\/td>\n In terms of the dti\u2019s EE requirements, preference will be given to Asian and White female candidates and persons with disabilities.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"