{"id":18851,"date":"2014-08-18T08:57:24","date_gmt":"2014-08-18T06:57:24","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=18851"},"modified":"2014-08-18T09:01:11","modified_gmt":"2014-08-18T07:01:11","slug":"harmony-gold-recruits-service-desk-technician","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/harmony-gold-recruits-service-desk-technician.html","title":{"rendered":"Harmony Gold Recruits IT Service Desk Technician"},"content":{"rendered":"
Minimum Requirements:<\/strong><\/p>\n Grade 12 or equivalent (N3).<\/p>\n IT Tertiary qualification.<\/p>\n Technical experience in Microsoft Office, Windows XP and Windows 7 and other peripherals<\/p>\n ITIL Foundation<\/p>\n Experience in Remedy will be an advantage.<\/p>\n Good interpersonal & communication skills<\/p>\n Must be able to adapt to change<\/p>\n Must be able to work well in a team<\/p>\n Must be able to work under pressure and independently<\/p>\n <\/p>\n Duties<\/strong> <\/p>\n
\nIncident and call logging management
\nUser support
\nTrouble shooting
\nLiaise with external vendors and business
\nPerform on-site and remote technical support
\nChange management and SOX compliance
\nEnsure compliance to ITGC processes
\nand procedures<\/p>\n