We require for 2 Front Office Engineers based in Roodepoort.<\/p>\n
Minimum Requirements<\/strong><\/p>\n 1. Diploma in Electrical Engineering\/ IT\/ Telecommunication. experience with Huawei.<\/p>\n 3. Familiar with OSS and dispatch systems.<\/p>\n 4. Familiar with GSM and 3G.<\/p>\n 5. Be able to work on shift.<\/p>\n <\/p>\n Job Specification<\/strong><\/p>\n 1. Responsible for alarm monitoring and escalation, restoration, information. – TT quality ; Escalate on time and accuracy;<\/p>\n – Send SMS on time ,voice call , email;<\/p>\n – Update on time with proper information in remedy and via SMS;<\/p>\n – Closing on time with right root cause.<\/p>\n 3. Inform shift manager about L1 and important outage within 5 MIN and update him\/her every 30 Min.<\/p>\n 4. Responsible for CRs surveillance quality:<\/p>\n – Monitor from beginning and end the CR;<\/p>\n – System healthy checking has been done when CRs are finished;<\/p>\n – Report CR status in Remedy when CRs are finished;<\/p>\n – TT created when CRs time expired and there was faulty.<\/p>\n 5. Report sending on time and accurate.<\/p>\n 6. Daily report<\/p>\n 7. Access control with subcontractor and Landlord<\/p>\n <\/p>\n
\n2. At least 2 years related work experience in telecom network operation and maintenance or 1 years<\/p>\n
\n2. Responsible of fault escalation:<\/p>\n