{"id":20129,"date":"2014-12-10T12:33:01","date_gmt":"2014-12-10T10:33:01","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=20129"},"modified":"2014-12-10T12:33:01","modified_gmt":"2014-12-10T10:33:01","slug":"customer-service-job-vacancy-groupon","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/customer-service-job-vacancy-groupon.html","title":{"rendered":"Customer Service Job Vacancy at Groupon"},"content":{"rendered":"
Job Details<\/strong><\/div>\n

Employer: Groupon SA (Pty) Ltd<\/p>\n

The\u00a0Role:<\/strong><\/p>\n

We are looking for enthusiastic and charismatic individuals to be the voice of Groupon to our subscribers. As the first point of contact, we are sending out a call to patient, resourceful, charming, and efficient problem-solvers who strive to provide\u00a0only\u00a0the best customer experience. The position entails phone and email communication with our current and future subscribers, thus playing a vital role in affecting the reputation of Groupon.<\/p>\n

Responsibilities:<\/strong><\/p>\n

\u2022Taking customer queries via telephone and email and providing an appropriate response<\/p>\n

\u2022Responding to customer queries and complaints using an appropriate communication method<\/p>\n

\u2022Taking ownership for queries and complaints from first contact to resolution<\/p>\n

\u2022Completing relevant administration to document customer enquiries and complaints<\/p>\n

\u2022Treating our subscribers and future subscribers like royalty<\/p>\n

\u2022Provide top notch customer support that leaves the consumer happy and satisfied<\/p>\n

\u2022Working hours are from 08:00 until 17:00 daily.<\/p>\n

What\u00a0Grouponhas to Offer:<\/strong><\/p>\n

Groupon\u00a0offers a competitive base salary and a discretionary annual bonus.\u00a0 All our permanent team members are eligible to join our\u00a0subsidised\u00a0medical aid\u00a0scheme , our\u00a0pension fund and we are insured against Death in Service and Disability in Service. We also offer a Funeral policy for you and your immediate\u00a0dependents.\u00a0Above all,\u00a0 we offer a high energy, progressive place to work where the sky is the limit and you are given true opportunity to grow. The experience you will gain working for a top online company is truly invaluable.<\/p>\n

You will be only contacted if you are a successful candidate.<\/p>\n

 <\/p>\n

Candidate Requirements<\/strong><\/div>\n