{"id":20257,"date":"2015-01-07T12:18:29","date_gmt":"2015-01-07T10:18:29","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=20257"},"modified":"2015-01-07T12:18:29","modified_gmt":"2015-01-07T10:18:29","slug":"customer-service-representative","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/customer-service-representative.html","title":{"rendered":"Customer Service Representative x 4 Positions"},"content":{"rendered":"
Customer Service Representative (6 month Contract)- Technical Support x 4 Vacancies<\/p>\n
Employer: MWEB<\/p>\n
The Operations Customer Contact Centre, located in Cape Town, currently have 4 vacancies for a Customer Services Representative on a 6 month contract, who, reporting to the Team Manager, will be responsible to telephonically (not limited to) respond to the needs of MWEB customers within the prescribed scope of support.<\/p>\n
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To understand the requirements of the customer and to deliver fast, professional support, accurate, relevant product information and to resolve or correctly escalate the customer, exceeding the customer\u2019s expectation.<\/p>\n
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Customer Service Representatives are responsible for customer interactions that result in resolved queries within scope whilst ensuring that quality and cost effectiveness is maintained.<\/p>\n
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– Please note that this job may expire at any time, for operational reasons.<\/p>\n
Advert closing dates may vary from those published on job boards and third party sites.<\/p>\n
Please double-check the closing date before applying<\/p>\n
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