Senior research product manager (marketing\u00a0brand and communicationssolutions\u00a0specialist) required to manage all aspects of this area of research within this international consultancy.\u00a0Internal and external support, peripheral knowledge and\u00a0business\u00a0activity of the communications\u00a0solutions. Ensuring clear\u00a0communication, exacting quality standards and best practices are adhered to at all times.<\/p>\n
Conducting external capabilities\u00a0training\u00a0for clients as well as internal capabilities and client support\u00a0training\u00a0for new and existing clients and colleagues.\u00a0The communications manager is also responsible for the management of research and development programs in collaboration with others to meet objectives, organisational needs.<\/p>\n
Internal support<\/strong> External support<\/strong> Peripheral knowledge<\/strong> Business\u00a0activity<\/strong> Research and development<\/strong> * Shortlisted candidates must be available for an interview process in Cape Town.
\nEnsure all quality procedures for research communications\u00a0solutions\u00a0are adhered to.
\nMaintain and improve quality standard for communications\u00a0solutionsthrough constant monitoring of quality procedures.
\nMonitor\u00a0DP procedures for research communications\u00a0solutions\u00a0and ensure all documentation is updated with any new procedural developments.
\nMonitor\u00a0progress with all automation projects and products.
\nMonitor\u00a0all research communications processes and procedures and identify areas for improvement.
\nEnsure the team is aware and updated regarding new developments, learning’s
\netc. for communications\u00a0solutions.
\nCapabilities and client support\u00a0training\u00a0for new and existing clients.<\/p>\n
\nMaintain all research communications\u00a0solutions\u00a0support materials for global distribution, ensuring they are up to date (i.e. Guidelines document, FAQ’s for communications\u00a0solutions).
\nDevelop product kits for research communications\u00a0solutions\u00a0for global distribution and ensure they are maintained and updated (i.e. template documents).
\nMaintain and update any and all research\u00a0communication\u00a0solution\u00a0trainingdocuments for use in global\u00a0training\u00a0programs.
\nWorking with the knowledge manager to ensure accessibility and maintenance of all research communications\u00a0solutions\u00a0peripheral materials.
\nClient support across capabilities on new and existing products.
\nCapabilities\u00a0training.<\/p>\n
\nMaintain and update the communications status.
\nResponsible for ensuring all research\u00a0communication\u00a0solution\u00a0peripheral information is captured and readily available for analysis.
\nMonitor\u00a0all peripheral knowledge data capture.<\/p>\n
\nResponsible for providing monthly updates of research\u00a0communicationsolution\u00a0activity.
\nConstantly evaluate the commercial needs and requirements of research communications\u00a0solutions.
\nWorking with the knowledge manager to collect competitor intelligence information.<\/p>\n
\nManaging research projects from inception to completion.
\nData setup and organisation, data modelling, data mining.
\nAnalysing and interpreting data to identify\u00a0patterns\u00a0and\u00a0solutions.
\nDeveloping analytic and peripheral knowledge and skills.
\nShared responsibility for all brand and research communications\u00a0solutions.<\/p>\n
\n* Please only respond by sending your full updated CV in Word format.
\n* No telephonic enquiries please.
\n* If you do not receive a response to your e-mailed CV within five working days of sending it, please consider your application unsuccessful.
\n* Please do not respond to this ad if you do not match all the criteria for this position.<\/p>\n