STATION MANAGER: COMMUNICATION CENTRE (GRADE 3-6) 2 POSTS \u2013
\nREF NO: 06201
\nDirectorate: Emergency Medical Services
\nSALARY : R226 560 \u2013 R259 053 (plus benefits)
\nCENTRE EMS – Midrand<\/p>\n
REQUIREMENTS : Grade 12 certificate or equivalent qualification, AEA\/ECT\/CCA\/NDIP with 3 year
\nexperience after registration with the HPCSA in the applicable category
\naccording to OSD appointment requirements, two years actual experience in
\ncontrol room or communication center, Code 10 driver\u2019s license, Registration
\ncertificate and current registration with HPCSA. Supervisory experience is
\ncompulsory. Understanding of EMS and its line of business. Computer skills,
\nknowledge of rules and regulations of communication center. Ability to work
\nunder pressure and meet deadlines.<\/p>\n
<\/p>\n
DUTIES : Be responsible of all EMS activities in the communication center .provide advice
\non procedure and policy matters to staff and ensure compliance with all policies
\noperating in the service. Ensure effective communication system as well as be
\naccountable for call taking and dispatching of all incidents in the communication
\ncenter. Ensure the control and inventory of all resources in the communication
\nCentre. To assist the Communication Manager in the control and the
\nimplementation of the EMS policies. Maintain, monitor and review continuous
\nquality improvement for the region in accordance with the policy on quality
\nimprovement of EMS. Ensure that effective strategies are implemented for
\nmeeting the needs of the community. Entrench a healthy and safe environment
\nand follow up continuously. Be responsible for EMS occupational health and\u00a0safety at the communication center. Co-ordinate or oversee all major incidents to
\nensure such incidents are appropriately managed in the communication center.
\nEnsure all complaints are fully investigated and remedial plans are implemented
\nand monitored. Ensure crews adhere to turnaround times. Ensure
\ncommunication center crews main a high standard of customer etiquette and
\ncommunication medium with customers or clients. Correlates all relevant statics
\nand indicators received from shifts and send this information to the head Office.
\nManage the tracking solution, by ensuring all vehicles are functional and
\nwarnings are attended mitigated against in future. Investigating and report on all
\ncall delays and call dropped. Investigating service complaints received from
\ninternal and external resources and reports on these complaints to the EMS
\nhead office. Be responsible for continuous quality improvement implementation
\nstrategies in line with the policy on quality for EMS. Ensure correct radio and
\ntelephone procedures are adhered to by all Emergency Care Dispatcher
\naccording to protocol. Maintain security and access restriction within control
\ncenter whilst on duty. Undertake any other duties as allocated by management.<\/p>\n
ENQUIRIES : Mr. C Errakiah Tel No: (011) 564 2053<\/p>\n
<\/p>\n
APPLICATIONS : Applications must be delivered directly to: Emergency Medical Services,
\nContinuity SA, Growth Point Business Park, Corner Old Pretoria Road and
\nTonnetti Street, Midrand or posted to P.O Box 8311 halfwayhouse 1685 OR
\napply online at: www.gautengonline.gov.za
\nCLOSING DATE : 10 April 2015<\/p>\n","protected":false},"excerpt":{"rendered":"
STATION MANAGER: COMMUNICATION CENTRE (GRADE 3-6) 2 POSTS \u2013 REF NO: 06201 Directorate: Emergency Medical Services SALARY : R226 560 \u2013 R259 053 (plus benefits) CENTRE EMS – Midrand REQUIREMENTS…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[221,950],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\n