STATION MANAGER GRADE 3 TO 6 (2 POSTS) REF NO: 06643
\nDirectorate: EMS
\nSALARY : R226 560 \u2013 R259 053 per annum (plus benefits)
\nCENTRE : Communication Centre, Midrand<\/p>\n
<\/p>\n
REQUIREMENTS : Grade 12 certificate or equivalent qualification, AEA\/ECT\/CCA\/NDIP with 3
\nyear experience after registration with the HPCSA in the applicable category
\naccording to OSD appointment requirements, two years actual experience in
\ncontrol room or communication centre, Code 10 driver\u2019s license, Registration
\ncertificate and current registration with HPCSA. Supervisory experience is
\ncompulsory. Understanding of EMS and its line of business. Computer skills,
\nknowledge of rules and regulations of communication centre. Ability to work
\nunder pressure and meet deadlines.<\/p>\n
<\/p>\n
DUTIES : Be responsible of all EMS activities in the communication center .Provide
\nadvice on procedure and policy matters to staff and ensure compliance with
\nall policies operating in the service. Ensure effective communication system
\nas well as be accountable for call taking and dispatching of all incidents in the
\ncommunication center. Ensure the control and inventory of all resources in the
\ncommunication Centre. To assist the Communication Manager in the control
\nand the implementation of the EMS policies. Maintain, monitor and review
\ncontinuous quality improvement for the region in accordance with the policy
\non quality improvement of EMS. Ensure that effective strategies are
\nimplemented for meeting the needs of the community. Entrench a healthy and
\nsafe environment and follow up continuously. Be responsible for EMS
\noccupational health and safety at the communication center. Co-ordinate or
\noversee all major incidents to ensure such incidents are appropriately
\nmanaged in the communication center. Ensure all complaints are fully
\ninvestigated and remedial plans are implemented and monitored. Ensure
\ncrews adhere to turnaround times. Ensure communication center crews main
\na high standard of customer etiquette and communication medium with
\ncustomers or clients. Correlate all relevant statics and indicators received from
\nshifts and send this information to the head Office. Manage the tracking
\nsolution, by ensuring all vehicles are functional and warnings are attended
\nand mitigate against in future. Investigate and report all calls delays and calls
\ndropped. Investigating service complaints received from internal and external
\nstakeholders and reports on these complaints to the EMS head office. Be
\nresponsible for continuous quality improvement and implement strategies in
\nline with the policy on quality for EMS.Ensure correct radio and telephone
\nprocedures are adhered to by all Emergency Care Dispatcher according to
\nprotocol. Maintain security and access restriction within control centre whilst
\non duty. Undertake any other duties as allocated by management.<\/p>\n
ENQUIRIES : Mr. C Errakiah Tel No: (011) 564 2053<\/p>\n
<\/p>\n
APPLICATIONS : Applications must be delivered directly to: Emergency Medical Services,
\nContinuity SA, Growth Point Business Park, Corner Old Pretoria Road and
\nTonnetti Street, Midrand or posted to P.O Box 8311 halfwayhouse 1685 or
\napply online at: www.gautengonline.gov.za<\/p>\n
CLOSING DATE : 05 June 2015<\/p>\n","protected":false},"excerpt":{"rendered":"
STATION MANAGER GRADE 3 TO 6 (2 POSTS) REF NO: 06643 Directorate: EMS SALARY : R226 560 \u2013 R259 053 per annum (plus benefits) CENTRE : Communication Centre, Midrand …..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[950,182],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\n