{"id":23833,"date":"2015-07-23T12:45:58","date_gmt":"2015-07-23T10:45:58","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=23833"},"modified":"2015-07-23T12:45:58","modified_gmt":"2015-07-23T10:45:58","slug":"contact-centre-team-leader-job-opportunities-at-dstv-x-9-vacancies","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/contact-centre-team-leader-job-opportunities-at-dstv-x-9-vacancies.html","title":{"rendered":"Contact Centre Team Leader Job Opportunities at DSTV x 9 Vacancies"},"content":{"rendered":"

Special Requirements:<\/strong>\u00a0 Shift work is required<\/p>\n

Customers <\/strong><\/p>\n

\u2022 Subscribers
\n\u2022 Customer Services Representatives
\n\u2022 Call Centre Managers
\n\u2022 Call Centre Supervisors
\n\u2022 Affiliated departments
\n\u2022 Call Centre staff<\/p>\n

Outputs <\/strong><\/p>\n

\u2022 Effective management of staff
\n\u2022 Plan resources
\n\u2022 Coach and constantly evaluate staff
\n\u2022 Manage Call Centre evaluations
\n\u2022 Provide updated feedback to managers and staff
\n\u2022 Effectively recruit staff
\n\u2022 Set and maintain departmental standards
\n\u2022 Monthly reports
\n\u2022 Approved journals
\n\u2022 Conduct staff meetings
\n\u2022 Manage call Centre administration<\/p>\n

Education & Experience <\/strong><\/p>\n

\u2022 Matric is essential
\n\u2022 3-5 in a contact centre environment
\n\u2022 3-5 years’ experience in managing a team of +10 employees
\n\u2022 Tertiary qualification will be an advantage<\/p>\n\n<\/thead>\n\n\n\n\n\n\n\n\n
Job Title<\/span><\/td>\nContact Centre Team Leader<\/span><\/span><\/td>\n<\/tr>\n
Company<\/span><\/td>\nMultiChoice<\/span><\/span><\/td>\n<\/tr>\n
Location – Country<\/span><\/td>\nSouth Africa<\/span><\/span><\/td>\n<\/tr>\n
Location – Province<\/span><\/td>\nGauteng<\/span><\/span><\/td>\n<\/tr>\n
Location – Town \/ City<\/span><\/td>\nRandburg<\/span><\/span><\/td>\n<\/tr>\n
Job Type<\/span><\/td>\nPermanent<\/span><\/span><\/td>\n<\/tr>\n
Equity Status<\/span><\/td>\nAfrican, Coloured and Indian candidates<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

How to Apply<\/strong><\/p>\n

Click here to apply online<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Special Requirements:\u00a0 Shift work is required Customers \u2022 Subscribers \u2022 Customer Services Representatives \u2022 Call Centre Managers \u2022 Call Centre Supervisors \u2022 Affiliated departments \u2022 Call Centre staff Outputs \u2022…..<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[255],"tags":[1850],"jetpack_publicize_connections":[],"yoast_head":"\nContact Centre Team Leader Job Opportunities at DSTV x 9 Vacancies - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"Special Requirements:\u00a0 Shift work is required Customers \u2022 Subscribers \u2022 Customer Services Representatives \u2022 Call Centre Managers \u2022 Call Centre Supervisors\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/contact-centre-team-leader-job-opportunities-at-dstv-x-9-vacancies.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jobs sa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/contact-centre-team-leader-job-opportunities-at-dstv-x-9-vacancies.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/contact-centre-team-leader-job-opportunities-at-dstv-x-9-vacancies.html\",\"name\":\"Contact Centre Team Leader Job Opportunities at DSTV x 9 Vacancies - 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