Reporting:<\/strong> \n\u2022\tAccurate reporting on statistics in HVRC Midrand repairs completed. \n\u2022\tReport on Defective spares from Manufactures \n\u2022\tPrioritization of incoming volume \n\u2022\tDemand planning on incoming Volume \n\u2022\tDaily reports on TAT (Turn A Round Time)<\/p>\nSupervisory \/ Leadership \/ Managerial Tasks \n\u2022\tSet tasks and KPI’s for direct reports and Supervise performance \n\u2022\tIdentify needs in the team and ensure training and education \n\u2022\tEnsure effective and regular training and that the team is up to date with developments \n\u2022\tRecruit and Supervise the appropriate Out Source Partners \/ contactors \n\u2022\tOvertime Supervision and roistering \n\u2022\tFacilitate disciplinary measures in accordance to HR Policy \n\u2022\tESD Adherence in accordance to Manufacture requirements \n\u2022\tAdhere to manufacture requirements in accordance to SLA \n\u2022\tMonitoring of time keeping and attendance \n\u2022\tMonthly self audits to be completed and submitted to Management \n\u2022\tEnsure weekly Production meetings with Outsource Partners\/ Contractors \/ other Supervisors in teams \n\u2022\tEnsure product knowledge sharing on the repair lines and regions repair centres \n\u2022\tDaily monitoring of Quality of work and internal QA Failures \n\u2022\tInternal QA failures to be resolved in 2 hours.<\/p>\n
Line Equipment & Maintenance \n\u2022\tEnsure latest software and tooling is available for repair process \n\u2022\tMonthly reconciliation of assets on line \n\u2022\tOrdering of new Tooling \n\u2022\tESD Compliance to manufactures tooling & equipments requirements \n\u2022\tMonthly equipment stock counts \n\u2022\tMonthly equipment forecasting in accordance to operational requirements<\/p>\n
Educational requirements<\/p>\n
Education: Matric \n\u2022\tMatric and tertiary qualification in Electrical Engineering<\/p>\n
Experience required<\/p>\n
Experience: \n\u2022\t3 Year high Level Cellular repair supervisory experience \n\u2022\t2 Year High Level Fault Finding and repair experience \n\u2022\t2 years experience in a logistics environment \n\u2022\t1 Year stock control \/ Inventory control exposure \n\u2022\tAccredited Manufacture repair training<\/p>\n
Skills required<\/p>\n
Knowledge: \n\u2022\tIn-depth knowledge of cellular industry \n\u2022\tPeople management<\/p>\n
Skills \/ physical competencies:<\/p>\n
Attitude: \n\u2022\tAnalytical thinking \n\u2022\tStrong communication and pro-active thinking \n\u2022\tDemand Planning \n\u2022\tDeadline driven \n\u2022\tStrong Ability to resolve complex queries and situations<\/p>\n
Behavioural qualities:<\/p>\n
\u2022\tOpen minded \n\u2022\tInnovative \n\u2022\tComfort with pace and change \n\u2022\tStrong competency Levels in Service Orientation \n\u2022\tAbility to adapt and change according to circumstances \n\u2022\tClarity of communication \n\u2022\tAbility to foster and develop good relationships \n\u2022\tWithstand pressure \n\u2022\tChange management<\/p>\n
Other information \nReference No:\tCSSO\/HVRC\/MM\/010 \nPosition Type:\tPermanent \nAffirmative Action: \tOpen to All \nSalary: \nAdditional:\tTraining: \n\u2022\tHandset and repair training \n\u2022\tOracle Org Applications \n\u2022\tChallenger \/ Siebel \n\u2022\tMicrosoft Office<\/p>\n
Applications close 07 Mar 2011.<\/p>\n
Click here to learn more and Apply Online<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"To ensure that all customer handsets have been serviced in the MTN repair facility, in accordance with the standards as set by manufacturer, with the highest standard of quality and…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[3],"tags":[2156],"jetpack_publicize_connections":[],"yoast_head":"\n
MTN South Africa Jobs: Supervisor (HVRC Technical & Administration) - Jobs in South Africa 2024<\/title>\n \n \n \n \n\t \n\t \n\t \n