{"id":25375,"date":"2015-11-02T09:54:45","date_gmt":"2015-11-02T07:54:45","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=25375"},"modified":"2015-11-02T09:54:45","modified_gmt":"2015-11-02T07:54:45","slug":"standard-bank-business-centre-manager-all-provinces","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/standard-bank-business-centre-manager-all-provinces.html","title":{"rendered":"Standard Bank: Business Centre Manager (All Provinces)"},"content":{"rendered":"

About The Position
\nJob ID: 11878
\nJob Purpose:<\/strong>
\nTo lead the team of Account Executives in order to achieve Business Banking objectives.
\nTo drive and manage the profitable delivery of a proactive, value adding sales, solution and service platform through the Business Banking Centre in order to grow and retain high-value business.
\nTo leverage and optimise resource capacity and market potential within the Business Centre.
\nTo manage operational risk for the Business Banking Centre within the regulatory and compliance framework of the Bank.
\nTo maximise Business Banking growth, retention and profitability targets for the Business Centre.<\/p>\n

Key Responsibilities\/Accountabilities:<\/strong>
\nTransaction-led acquisition
\nAllocates sales budgets in line with local market dynamics.
\nDrives and supports the Business Centre team to achieve all sales targets.
\nSupports the Business Centre team to translate the sales growth objectives into clear sales tactics and regularly analyses management information (MI) to inform and strengthen the sales tactics.
\nMeasures, tracks and manages sales targets and performance for the team on a daily, weekly and monthly basis.
\nFacilitates partnerships with the Local Market stakeholders and other business stakeholders (e.g., Vehicle and Asset Finance; Business Online; Standard Bank Financial Consultancy (SBFC); Standard Bank Insurance Brokers (SBIB) etc.] to leverage leads, cross-sells and business growth opportunities.
\nEffectively implements the customer value chain analysis (CVCA), and Business Development Committee (BDC) initiatives.
\nEnsures effective on-boarding of customers to ensure active and profitable customer relationships.
\nDrives initiatives that support growth in the Black Small Medium Enterprises (BSME) lending book and transformation of the customer base.
\nDrives effective pipeline opportunity management.
\nDrives and supports all sales campaigns through the daily tracking of sales performance as well as implementing remedial actions.
\nTracks and manages the performance contribution of staff.
\nEnsures effective use of the Customer1st system as a lead, query and complaint management tool.
\nManages work list queues to ensure items are actioned within agreed timelines, and\/or re-assign staff to different queues to ensure work completed within agreed timelines
\nEnsures staff are appropriately reflected on the organisation structure for distribution of work items to the correct staff\/teams
\nMonitors and manages the performance of team members, as it relates to Leads, Queries and Complaints management.
\nCoaches staff on the required behaviours to support the Customer1st system.
\nEconomic profit
\nResponsible for the achievement of financial budgets of the Business Centre through optimal growth of balances, margin management and revenue streams.
\nAllocates financial budgets in line with local markets dynamics.
\nImplements and controls the pricing tactics and parameters for the Business Centre in line with pricing policy and financial targets.
\nMeasures, tracks and manages sales targets and budgets for the Business Centres.
\nApproves and\/or makes recommendations for all pricing concessions outside the Account Executive mandate.
\nResponsible for managing controllable costs of the Business Centre within agreed budgets.
\nEnsures recovery of all revenue generating fees by monitoring the financials in order to ensure that performance correlates to economic profit. Monitors recovery of initiation fees, review fees, adherence to pricing guidelines and reversals.
\nDrives and monitors the financial performance of the relevant Business Centre by timeously addressing performance gaps.
\nValue proposition implementation
\nDrives and supports the Head: Business Markets (name of province) in the execution of the Business, Mid-Corporate and AgriBusiness customer value pr<\/p>\n

How to Apply<\/strong><\/p>\n

Click here to apply online<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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