{"id":2605,"date":"2011-04-01T08:35:53","date_gmt":"2011-04-01T07:35:53","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=2605"},"modified":"2013-10-13T10:14:28","modified_gmt":"2013-10-13T08:14:28","slug":"microsoft-south-africa-engagement-manager-sa","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/microsoft-south-africa-engagement-manager-sa.html","title":{"rendered":"Microsoft South Africa: Engagement Manager SA"},"content":{"rendered":"<p><strong>Microsoft Services and IT <\/strong>helps customers and Microsoft realize their potential through accelerated adoption and productive use of Microsoft Technologies. We are strong customer advocates and Microsoft\u2019s first and best customer to drive product improvement. We attract exceptional people that are passionate to serve customers and are trusted advisors of Microsoft Technology.<\/p>\n<p>Job Category:\u00a0Services &amp; Consulting<br \/>\nLocation:\u00a0South Africa, Johannesburg<br \/>\nJob ID:\u00a0749790<br \/>\nProduct:\u00a0(Not Product Specific)<br \/>\nDivision:\u00a0Services &amp; Support<br \/>\n<strong>Job\u2019s Purpose<\/strong><\/p>\n<p>Supporting the Services Executives during the sales process, the Engagement Manager is responsible for understanding customer requirements for all services engagements within their assigned client portfolio, putting together engagement proposals and signing work orders on behalf of Microsoft.<\/p>\n<p>The Engagement Manager is accountable for the successful delivery and customer satisfaction on engagements within their client portfolio.<\/p>\n<p>The role is focused around the delivery of multiple engagements by playing a lead role as manager or otherwise during all phases of the engagement. The role is a key point of accountability for successful delivery and customer satisfaction.<\/p>\n<p><strong>High Level Candidate Requirements<\/strong><\/p>\n<p>The ideal candidate will have a minimum of 8-10 years working experience in either consulting, client\/project management, high-end professional services business development\/delivery OR relevant management combined with a BA\/BS degree or equivalent work experience.<\/p>\n<p>Must have business development and delivery business management skills. Must have strong people management skills and be capable of leading staff. Should poses intermediate communication skills. Must have strong engagement and project management skills with the ability to drive the engagement lifecycle. Requires technical knowledge within his\/her service line.<\/p>\n<p>Responsibility\/Activity Estimated Annual % of Time<br \/>\nManaging the delivery of engagements within assigned client portfolio 55%<br \/>\nSupporting Services Executives with services sales of engagements 30%<br \/>\nService line administrative tasks 5%<br \/>\nTraining 10%<\/p>\n<p>Must have a strong working knowledge of MS technologies<br \/>\nTOGAF\/MOF\/ITIL\/PMBOK certifications a plus<\/p>\n<p><a title=\"Microsoft South Africa by Joblist South Africa, Jobs in South Africa \" href=\"https:\/\/careers.microsoft.com\/JobDetails.aspx?ss=&amp;pg=0&amp;so=&amp;rw=10&amp;jid=37489&amp;jlang=EN\"><strong>Click here to view Job and Apply Online<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Services and IT helps customers and Microsoft realize their potential through accelerated adoption and productive use of Microsoft Technologies. We are strong customer advocates and Microsoft\u2019s first and best&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[17,16],"tags":[404],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Microsoft South Africa: Engagement Manager SA - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"Microsoft Services and IT helps customers and Microsoft realize their potential through accelerated adoption and productive use of Microsoft Technologies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/microsoft-south-africa-engagement-manager-sa.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist South Africa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/microsoft-south-africa-engagement-manager-sa.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/microsoft-south-africa-engagement-manager-sa.html\",\"name\":\"Microsoft South Africa: Engagement Manager SA - 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