TELEMARKETING AGENT – HOMECHOICE (15 REQUIRED) Apply for this position
\nDescription:
\nKey Performance Areas<\/p>\n
Sales Performance<\/strong><\/p>\n Ensure agreed KPA\u2019s and sales targets are achieved in line with business requirements Reach performance targets relating to productivity, adherence, turnaround time and quality. Ensure a polite, friendly, efficient and professional service is offered by acting as an ambassador for HomeChoice Focus on \u201cgetting it right first time\u201d in order to ensure that correct and precise information is relayed to customers Grade 12 \/ Matric or equivalent 6 Months sales experience in a target driven environment Energetic & positive attitude TELEMARKETING AGENT – HOMECHOICE (15 REQUIRED) Apply for this position Description: Key Performance Areas Sales Performance Ensure agreed KPA\u2019s and sales targets are achieved in line with business requirements Assist…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[3],"tags":[1789,2220],"jetpack_publicize_connections":[],"yoast_head":"\n
\nAssist in increasing sales revenue within the Telemarketing department
\nEfficiency and Productivity<\/p>\n
\nBe available to make calls by avoiding unnecessary time spent in after call activities or breaks in order to provide agreed service levels
\nAdminister policies in an organised and efficient manner ensuring that outstanding tasks are up to date and departmental service standards are adhered to at all times
\nConstantly and proactively look for ways to improve efficiencies through performance, communications, procedures and systems
\nCustomer Service<\/p>\n
\nTake responsibility for each individual call by ensuring that advise is always given in the customer\u2019s best interests
\nHandle objections appropriately to ensure that positive results are achieved whilst enhancing customer delight
\nContinuously work towards improving the customer experience and service delivery
\nQuality Standards<\/p>\n
\nCapture all details of customer, call log and sales transactions accurately onto the system
\nAdhere to internal systems, policies, procedures and requirements
\nRequirements:
\nQualifications & Accreditations<\/p>\n
\nIf no matric, then at least 4 years of sales experience in a Contact Centre
\nExperience & Skills<\/p>\n
\nComputer literate
\nAttributes & Behaviours<\/p>\n
\nA strong customer focus
\nGreat communication and listening skills
\nExcellent sales ability
\nTeam player but able to work independently
\nExcellent telephonic manner
\nSalary:
\n0.00 – 0.00
\nType:
\nPermanent
\nAA Position:
\nNo
\nWork Level:
\nSkilled
\nBranch:
\nWestern Cape – Southern Suburbs (Cape)<\/p>\n","protected":false},"excerpt":{"rendered":"