HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres.
\nDescription:<\/p>\n
Key Performance Areas<\/p>\n
Sales performance<\/strong><\/p>\n Ensure agreed KPA\u2019s and sales targets are achieved in line with business requirements Reach performance targets relating to productivity, adherence, turnaround, time keeping and quality Ensure a polite, friendly, efficient and professional service is offered by acting as an ambassador for FoneChoice Focus on \u201cgetting it right first time\u201d in order to ensure that correct and precise information is relayed to customers Grade 12 \/ Matric or NQF level 4 1 Year sales experience in a target driven environment Energetic & positive attitude HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[3],"tags":[2220],"jetpack_publicize_connections":[],"yoast_head":"\n
\nAssist in increasing sales revenue within the Telemarketing department
\nEfficiency and productivity<\/p>\n
\nBe available to make calls by avoiding unnecessary time spent in after call activities or breaks in order to provide agreed service levels
\nAdminister policies in an organised and efficient manner ensuring that outstanding tasks are up to date and departmental service standards are adhered to at all times
\nConstantly and proactively look for ways to improve efficiencies through performance, communications, procedures and systems
\nCustomer service<\/p>\n
\nTaking responsibility for each individual call by ensuring that advise is always given in the customer\u2019s best interest
\nHandle objections appropriately to ensure that positive results are achieved and enhance customer delight
\nWork towards continuously improving the customer experience and service delivery
\nQuality standards<\/p>\n
\nEnter all details of sales transactions accurately onto the system, capturing of data relating to clients and call logging
\nAdhere to internal systems, policies, procedures and requirements
\nRequirements:<\/strong>
\nQualifications & Accreditations<\/p>\n
\nExperience & Skills<\/p>\n
\nComputer literate
\nAttribute & Behaviours<\/p>\n
\nA strong customer focus
\nGood communication and listening skills
\nExcellent sales ability
\nTeam player but able to work independently
\nExcellent telephonic manner
\nSalary:
\nMarket Related
\nType:
\nPermanent
\nAA Position:
\nNo
\nWork Level:
\nSkilled
\nBranch:
\nWestern Cape – Southern Suburbs (Cape)<\/p>\n","protected":false},"excerpt":{"rendered":"