The Clicks Group has several exciting opportunities available for unemployed IT Graduates to gain work experience in our innovative and stimulating IT Department.<\/p>\n
Successful applicants will gain exposure to one of the following areas over a 12 month duration;<\/u><\/p>\n
\u2022 Project Management<\/p>\n
\u2022 Business Intelligence<\/p>\n
\u2022 Infrastructure<\/p>\n
\u2022 IT Service Centre (Helpdesk)<\/p>\n
Job Purpose<\/u><\/p>\n
To provide effective IT administration, project administration, maintenance and support for application systems in their area of responsibility according to set standards and procedures<\/p>\n
Job objectives<\/u><\/p>\n
To be responsible for technical support of application systems through the effective resolution of incidents and problems<\/p>\n
Comply with corporate and standard processes and procedures (incident, problem and change management\/project management)<\/p>\n
Work with key stakeholders (end users and fellow developers) to understand the impact of changes to technology systems on end-users processes\/procedures<\/p>\n
Participate in the administration of IT solutions<\/p>\n
Participate in the development and maintenance of processes, procedures and guidelines<\/p>\n
Requirements<\/u><\/p>\n