{"id":3502,"date":"2011-08-15T03:57:54","date_gmt":"2011-08-15T02:57:54","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=3502"},"modified":"2016-11-18T14:47:21","modified_gmt":"2016-11-18T12:47:21","slug":"graduate-systems-and-process-mtn-south-africa","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/graduate-systems-and-process-mtn-south-africa.html","title":{"rendered":"Graduate: Systems and Process – MTN South Africa"},"content":{"rendered":"

\"\"<\/a>The graduate in training will be trained ( formally and \u2018on the job\u2019 )\u00a0He\/She will, under guidance of the line manager, gain knowledge, understanding, insight and hands-on experience and skills of the following:<\/p>\n

The graduate will learn to comply to and ensure that governance is driven in MTN business by complying to processes & systems that ensure compliance to the legal and regulatory frameworks as well as improve effectiveness and efficiency in the business.<\/p>\n

KPA duties<\/p>\n

The graduate will be trained and upskilled to perform these tasks:<\/p>\n

Process & controls definition<\/p>\n

\u2022 Ensure that functional Handover points needs to be specified (Functional areas impacted, handover documents\/information and turnaround times)
\n\u2022 OLAs and escalation matrices adhered to.
\n\u2022 Delegation of Authority (SLA penalty approvals, pricing and discounts associated with Sales)
\n\u2022 Inputs & Outputs of process steps and Functional roles
\n\u2022 Standardization of documentation & templates, correct branding
\n\u2022 Document storage
\n\u2022 Automation of Business Reporting
\n\u2022 Turnaround times and measurement thereof
\n\u2022 Implement and maintain process inventory for Business continuity<\/p>\n

Systems automation
\n\u2022 Complying to business requirements specification for process automation, define testing methodology & use cases, conduct user acceptance testing, formulation of change requests<\/p>\n

Educational requirements<\/p>\n

\u2022 A B-degree in IS or IT or equivalent<\/p>\n

Experience required<\/p>\n

None<\/p>\n

Skills required<\/p>\n

Knowledge:
\n\u2022 Managing multiple projects and resources
\n\u2022 Ability to meet deadlines
\n\u2022 Knowledge of Telco\/ISP environment
\nSkills \/ physical competencies:<\/p>\n

Behavioural qualities:
\n\u2022 Good communicator,
\n\u2022 Self motivated and driven,
\n\u2022 Broad scope of technology,
\n\u2022 Willingness to learn from peers,
\n\u2022 Willingness to teach,
\n\u2022 Interest in alternatives to presently accepted technologies.
\nOther information
\nReference No: MTNBS S&P
\nPosition Type: Graduate
\nAffirmative Action: Open to All
\nSalary:
\nAdditional: 2 year contract position<\/p>\n

Applications close 26 Aug 2011<\/p>\n

Click here to view Job and Apply Online<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The graduate in training will be trained ( formally and \u2018on the job\u2019 )\u00a0He\/She will, under guidance of the line manager, gain knowledge, understanding, insight and hands-on experience and skills…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[38,16],"tags":[2156],"jetpack_publicize_connections":[],"yoast_head":"\nGraduate: Systems and Process - MTN South Africa - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"The graduate in training will be trained ( formally and \u2018on the job\u2019 )\u00a0He\/She will, under guidance of the line manager, gain knowledge, understanding,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/graduate-systems-and-process-mtn-south-africa.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist South Africa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/graduate-systems-and-process-mtn-south-africa.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/graduate-systems-and-process-mtn-south-africa.html\",\"name\":\"Graduate: Systems and Process - 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