Task Complexity:<\/strong><\/p>\nThe graduate will be trained and upskilled to perform these tasks:<\/p>\n
Process & controls definition<\/p>\n
\u2022 Ensure that functional Handover points needs to be specified (Functional areas impacted, handover documents\/information and turnaround times) \n\u2022 OLAs and escalation matrices adhered to. \n\u2022 Delegation of Authority (SLA penalty approvals, pricing and discounts associated with Sales) \n\u2022 Inputs & Outputs of process steps and Functional roles \n\u2022 Standardization of documentation & templates, correct branding \n\u2022 Document storage \n\u2022 Automation of Business Reporting \n\u2022 Turnaround times and measurement thereof \n\u2022 Implement and maintain process inventory for Business continuity<\/p>\n
Systems automation \n\u2022 Complying to business requirements specification for process automation, define testing methodology & use cases, conduct user acceptance testing, formulation of change requests<\/p>\n
Supervisory \/ Leadership \/ Managerial Complexity:<\/p>\n
A level of self management and ongoing self-improvement of technical skills and techniques is required in this position<\/p>\n
Educational requirements<\/p>\n
Education: \n\u2022 Matrix or equivalent \n\u2022 A B-degree in IS or IT or equivalent<\/p>\n
Experience required<\/p>\n
Experience: \nNone<\/p>\n
Skills required<\/p>\n
Knowledge: \n\u2022 Managing multiple projects and resources \n\u2022 Ability to meet deadlines \n\u2022 Knowledge of Telco\/ISP environment \nBehavioural qualities: \n\u2022 Good communicator, \n\u2022 Self motivated and driven, \n\u2022 Broad scope of technology, \n\u2022 Willingness to learn from peers, \n\u2022 Willingness to teach, \n\u2022 Interest in alternatives to presently accepted technologies<\/p>\n
Other information \nReference No: CISP\/EE\/EW\/002 \nPosition Type: Contract – Limited \nAffirmative Action: Open to All \nSalary: \nAdditional: Training: Relevant product training will be provided<\/p>\n
Applications close 31 Aug 2011<\/strong><\/p>\nClick here to view Jobs and Apply Online<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"The MTN Group Limited (MTN Group) is a leading provider of communication services, offering cellular network access and business solutions. The MTN Group is listed in South Africa on the…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[38,3],"tags":[2156],"jetpack_publicize_connections":[],"yoast_head":"\n
MTN Recruits Graduates in South Africa - Jobs in South Africa 2024<\/title>\n \n \n \n \n\t \n\t \n\t \n