{"id":40508,"date":"2018-05-24T11:19:18","date_gmt":"2018-05-24T09:19:18","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=40508"},"modified":"2018-05-24T11:19:18","modified_gmt":"2018-05-24T09:19:18","slug":"praekelt-graduate-opportunity-2018","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/praekelt-graduate-opportunity-2018.html","title":{"rendered":"Praekelt Graduate Opportunity 2018"},"content":{"rendered":"
As a respected Product Support Graduate you will be expected to, use your high energy and social skills to partner with our client\u2019s customers to help them achieve maximum benefit from their products.<\/p>\n
When a user emails or sends you a chat with a problem or support query, it is important that you develop a strong rapport and make the user feel that someone is listening and understanding them.<\/p>\n
You should be able to remember answers to frequently asked questions and troubleshoot with ease.<\/p>\n
Key Focus Areas:<\/b><\/p>\n Responsibilities:<\/b><\/p>\n Working hours: 9am – 5pm working days whilst achieving the following turnaround times:<\/p>\n Desired skills and experience:<\/b><\/p>\n <\/li>\n Confident at troubleshooting and investigate if you don\u2019t have enough information to resolve users queries, support issues or complaints<\/p>\n Praekelt is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, national origin or physical ability.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":" As a respected Product Support Graduate you will be expected to, use your high energy and social skills to partner with our client\u2019s customers to help them achieve maximum benefit…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[38],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\n\n
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