{"id":61677,"date":"2021-02-25T09:00:42","date_gmt":"2021-02-25T07:00:42","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=61677"},"modified":"2021-02-25T01:17:59","modified_gmt":"2021-02-24T23:17:59","slug":"south32-available-job-vacancy-apply-now","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/south32-available-job-vacancy-apply-now.html","title":{"rendered":"South32 Available Job Vacancy – Apply Now!"},"content":{"rendered":"
South32 is a distinctive business with a leading presence in the global market. Our operations span multiple continents and offer an excellent platform for those seeking to fast-track their career. Join our dynamic business and become part of the South32 Group.<\/p>\n
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Job Title: SPECIALIST SERVICE DELIVERY: KHUTALA COLLIERY (SAEC) \u2013 INTERNAL \/ EXTERNAL<\/strong> Job Summary:<\/strong><\/p>\n The purpose of this role is to act as the primary interface between the operation \/ site and IT. This role owns the service relationship regarding the operation \/ site and IT expectations for service and governance.<\/p>\n CORE ACCOUNTABILITIES:<\/strong><\/p>\n Managing IT services and operations;<\/p>\n Responsible for infrastructure management and end user computing support;<\/p>\n The accountabilities for the Service Delivery Specialist include but are not limited to: Ensure environmental compliance for computer rooms; Ensure controlled access to computer rooms; Ensure acquisition, implementation and In terms of infrastructure support, the role will be responsible for the following aspects, namely:<\/p>\n Documenting and maintaining Infrastructure configuration; Managing infrastructure change control; Implementing and managing 3rd Party Vendor Support for Mine Infrastructure; Delivering operational Infrastructure support; Customer Management (Manage business & customer relationships): Responsible for adhering to Coal IT customer engagements, change and communications strategies and plans; Managing business relationships and accounts by acting as the main Service Delivery point of contact;<\/p>\n Managing IT Governance, Risk & Compliance for Service Management and Infrastructure;<\/p>\n Managing IT security, IT quality and IT HSEC activities;<\/p>\n Responsible for optimizing Asset Operational IT Service Delivery contracts with 3rd parties.<\/p>\n REQUIREMENTS:<\/strong><\/p>\n Serious contenders will have a Degree \/ National Diploma in IT or related IT certification\/s relevant for this role with a minimum of 4 years\u2019 experience in infrastructure and at least 1 year in a supervisory role;<\/p>\n In-depth knowledge of infrastructure stream is essential;<\/p>\n Knowledge of service methodologies, delivery and integration processes and procedures in an out-sourcing environment is essential;<\/p>\n Experience in Mining and \/ or Manufacturing industries is essential;<\/p>\n In depth understanding of the nature of opportunities and issues faced by operations is essential.<\/p>\n
\nLocation:<\/strong> eMalahleni \/ Witbank, Mpumalanga, South Africa
\nReference #:<\/strong> CEN-IT-051
\nContract Type:<\/strong> Permanent
\nSalary:<\/strong> Market Related<\/p>\n
\nupgrade of operational infrastructure in line with agreed standards and requirements;<\/p>\n
\nManaging incidents and service requests; Performing problem management; Performing Root Cause Analysis;<\/p>\n