In delivering \u2018social science that makes a difference\u2019, the Human Sciences Research Council initiates and undertakes policy-oriented research projects and programmes from its offices in Cape Town, Durban, Pietermaritzburg, and Pretoria. Its public-purpose mandate is set out in the Human Sciences Research Council Act of 2008.<\/p>\n
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Job Title:<\/strong> GROUP EXECUTIVE: SHARED SERVICES Job Summary:<\/strong> The HSRC is looking for a dynamic individual who will direct, plan, organise and coordinate the activities of these units and report directly to the Chief Executive Officer. This position is based in Pretoria and oversees the activities in the four locations.<\/p>\n The successful candidate will actively engage in the following:<\/strong> Key Functions and responsibilities:<\/strong><\/p>\n \u2022Supervises staff, oversees the delivery of multi-disciplinary programmes, policies, products, and services and prepares a variety of plans, strategies, reports and proposals. Requirements: <\/strong> \u2022A relevant post-graduate degree qualification and excellent business acumen, or a relevant graduate degree and 15 years relevant experience. Additional requirements:<\/strong> Given these demanding requirements, the HSRC offers a competitive package, designed to compete with the current earnings of suitable candidates.<\/p>\n The HSRC is further committed to accelerating the improvement in the proportion of its senior managers and research leaders who are South African black, female or disabled.<\/p>\n
\nLocation:<\/strong> Pretoria, Gauteng, South Africa
\nReference #:<\/strong> GE: SS 05\/21
\nContract Type:<\/strong> Contract 5 Years<\/p>\n
\nThe Office of the Group Executive: Shared Services (GE:SS) is responsible for providing a coordinated corporate support function to the HSRC for administrative transactional processes, including human resources servicing, information technology processes and support, and all facilities and occupational health and safety services and systems. It also provides advice and user support across the Organization on the use of corporate administrative and HR systems. The Office of the GE:SS consolidates administrative functions to deliver them in a cost-effective manner, promoting operational efficiencies and service improvements.<\/p>\n
\n\u2022Designing and delivering the shared services vision.
\n\u2022Meeting the expectations of key business stakeholders to ensure better business outcomes.
\n\u2022Providing effective governance practices.
\n\u2022Leading and managing people.
\n\u2022Ensuring the effectiveness of day-to-day operations.
\n\u2022Providing effective financial stewardship and demonstrating value creation.
\n\u2022Driving continual improvement.
\n\u2022Drive the transformation agenda of the HSRC, including but not limited to Employment Equity, BBBEE, etc.<\/p>\n
\n\u2022Oversees service delivery and the day-to-day operations of Shared Services, ensuring that all standards are met and procedures are followed.
\n\u2022Establishes priorities and schedules of main activities.
\n\u2022Reviews and monitors related services to identify trends and problem areas, reporting on risks, key performance indicators and proposed corrective action or new approaches.
\n\u2022Develops and implements new work methods and procedures of Shared Services and recommends procedural changes to improve efficiency and ensure appropriate implementation of decisions made by senior management.
\n\u2022Prepares and monitors the Shared Services budget.
\n\u2022Plans and monitors staffing, overseeing recruitment and any other administrative functions related to the smooth functioning of Shared Services.
\n\u2022Supervises staff, manages performance, enables staff development, training and career growth of the Shared Services teams.
\n\u2022Oversees and ensures the smooth functioning of information systems required to deliver services and the defines and implements changes required to maintain the systems operational and fit for purpose.
\n\u2022Supports system deployment activities to ensure smooth adoption by Business Partners of Shared Services.
\n\u2022Defines and ensures the implementation of appropriate Service Level Agreements, where applicable.
\n\u2022Sets standards for quality and ensures that operational activities are implemented in accordance with recognised procedures and guidelines and meet the established standards.
\n\u2022Establishes quality control mechanisms such as client surveys, periodic data quality assurance reviews, error escalation procedures, etc.
\n\u2022Plans and develops Shared Services communication strategy and capacity development.
\n\u2022Develops procedures and guidelines for use by the SS Business partners in order to ensure clarity, accuracy, consistency and accountability and to sustain and increase organisational awareness of SS core activities.
\n\u2022Establishes and maintains close working relationships with functional Divisions\/Offices at all HSRC Offices and liaising on issues in the implementation of established policies and escalating to policy owners any issue requiring policy related decisions.
\n\u2022Provides professional leadership and manages all resources, activities and operations of the organisation effectively and efficiently, while reporting to the Chief Executive Officer (CEO).
\n\u2022Manages and provides professional support and advice to the HSRC Executive on operations and staff matters.
\n\u2022Builds and maintains a high-performance team and culture within the Shared Services business unit, through effective performance management consistent with the HSRC\u2019s values and code of ethics.
\n\u2022Ensures that all Shared Services processes and systems are managed in accordance with the HSRC\u2019s business imperatives.
\n\u2022Ensures that research trainee initiatives as well as programmes for staff training are geared towards promoting the achievement of the HSRC\u2019s imperatives.<\/p>\n
\nKey requirements:<\/strong><\/p>\n
\n\u2022At least 7 years\u2019 experience operating at a strategic level in a large organisation, ideally similar to the HSRC.
\n\u2022Experience in an environment that is similar to the regulatory environment in which the HSRC operates.<\/p>\n
\n\u2022Proven and demonstrable visionary leadership and management skills.
\n\u2022Excellent interpersonal skills developing strong working relationships, collaborations and enthusiastic executive communication.
\n\u2022Intellectual and personal integrity, imagination and drive.
\n\u2022Demonstrated experience and skills in managing Human Resources, Facilities & OHS, and IT.
\n\u2022Advanced Business report writing and computer literacy skills.
\n\u2022A team player with a focus on delivery results.
\n\u2022Advanced leadership and management capabilities.
\n\u2022The ability to drive change, including influencing skills.
\n\u2022The desire and dedication to improve performance, services and outcomes.
\n\u2022A strategic thinker focusing on results, engaging and empowering people, partnering and advocating, and seeking continuous improvements.<\/p>\n