Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa\u2019s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We\u2019re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We\u2019re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.<\/p>\n
What we offer:<\/strong><\/p>\n TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidized meals, convenience store, coffee shop, free seasonal fruits \u2013 every day, and an Active Access walking programme<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Job Title: Senior Manager: National Broker Channel (STI)<\/strong> Job Summary:<\/strong> Leadership and Direction:<\/strong> Functional Strategy Formation & Implementation:<\/strong> Business Planning:<\/strong> Stakeholder Engagement (Internal and External):<\/strong> Customer Relationship Management (CRM) Data:<\/strong> Promoting Customer Focus:<\/strong> Organizational Capability Building:<\/strong> Compliance:<\/strong> Performance Management:<\/strong> Personal Capability Building:<\/strong> Requirements:<\/strong> General Experience:<\/strong> Managerial Experience:<\/strong> *SAQA Accredited Equivalent* – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.<\/p>\n Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications \/ Regulatory Examinations \/ Class of Business Certification and \/ or CPD according to your DOFA (where applicable) – As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.<\/p>\n
\nLocation:<\/strong> Gauteng Area, Gauteng, South Africa
\nReference #:<\/strong> SM:NB(STI)17\/5\/21
\nContract Type:<\/strong> Permanent
\nSalary:<\/strong> Market Related<\/p>\n
\nResponsible for the National Broker distribution strategy, tactically positioning the Distribution channels in the Personal lines, Commercial lines and Value Added Services (VAPS) to facilitate significant growth in the Broker distribution channels.<\/p>\n
\nCommunicate the National Broker functional strategy and its relationship to the organization’s mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization’s business goals.<\/p>\n
\nDevelop tactical plans for optimizing resources and assets being managed to deliver on the Broker Strategy to meet business growth requirements. Effectively align channel objectives to overall organizational \/ business objectives in order to meet profit targets.<\/p>\n
\nDevelop and propose annual business plans for the National Broker channel, ensuring alignment with strategy. Meet growth objectives in all Personal lines, Commercial lines and VAPS through Broker channels. Recommend financial and headcount budgets; propose business targets (e.g., revenues or other key performance indicators); and schedule key activities\/projects, ensuring integration with other elements of the organization.<\/p>\n
\nManage stakeholders up to C-suite level, identify mutually beneficial business opportunities, responding to that by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.<\/p>\n
\nProactive analysis of business conducted monthly, consider feedback received, trends analyzed and action plan put in place to test minor, improve, innovate systems, processes and communication. Plan maintained and managed with feedback loops and results recorded.<\/p>\n
\nManage, monitor and ensure that exceptional customer service is delivered across the Broker channels, including Personal lines, Commercial lines and VAPS.<\/p>\n
\nEvaluate the capabilities of individuals within the department to identify gaps and prioritize development activities. Implement the organization’s formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organization’s talent pool.<\/p>\n
\nAccountable for planning, monitoring and controlling the Risk and Governance of National Broker Channels, including Personal lines, Commercial lines and VAPS. Drive the application of good governance principles and legislative compliance within the environment.<\/p>\n
\nManage and report on the performance of the function \/ business area; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.<\/p>\n
\nMaintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.<\/p>\n
\nGeneral Education:<\/strong>
\nRelevant Marketing or Commercial degree\/diploma or Business Administration qualification; In-depth knowledge of the FAIS Act (Essential).<\/p>\n
\nMinimum 10 years experience in Broker distribution management in Insurance (Essential)<\/p>\n
\nMinimum 5 years senior management experience in Insurance Industry (Essential)<\/p>\n