Growthpoint provides space to thrive with innovative and sustainable property solutions. We are an international property company with assets on three continents and the largest South African primary REIT (Real Estate Investment Trust) listed on the JSE. We own and manage a diversified portfolio of over 550 property assets, locally and internationally.<\/p>\n
Growthpoint is a FTSE\/JSE Top 40 Index company, a constituent of the FTSE EPRA\/NAREIT Emerging Index and is in the FTSE4Good Emerging Index and FTSE\/JSE Responsible Investment Index.<\/p>\n
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Job Title: Operations Manager – Retail (Vereeniging)<\/strong> Job Summary:<\/strong> Duties and responsibilities:<\/strong><\/p>\n \u2022To set and implement planned \/ preventative \/ emergency maintenance in conjunction with the Line Managers and Facility Managers, as well as disaster and emergency planning Requirements:<\/strong> \u2022 2 to 4 years\u2019 property or Built Environment experience Qualifications:<\/strong><\/p>\n \u2022 Diploma \/ Degree in Building Science\/ Facilities Management Competencies and Skills:<\/strong><\/p>\n \u2022 Good knowledge of safety, fire and emergency procedures
\nLocation:<\/strong> Vereeniging \/ Kopanong, Gauteng, South Africa
\nReference #:<\/strong> OPM05 – Operations Manager
\nContract Type:<\/strong> Permanent<\/p>\n
\nResponsible for providing technical and managerial expertise pertaining to the maintenance of the retail center. Ensures operational budget management, mechanical or electrical engineering services and management of service providers on site. Ensures reliable and safe continuous operation in accordance with statutory requirements and regulations in the building\/equipment under his\/her control. Ensure optimum utility performance of the building.<\/p>\n
\n\u2022To ensure that life cycle planning and preventative maintenance plans over a 3 year period are set for properties under management
\n\u2022To ensure effective asset control by setting and managing the asset register, on the BIDVEST service desk
\n\u2022To implement energy saving programs (\u2018green\u2019 principles), environmental and sustainability methodology
\n\u2022To prepare, manage and load the technical budget (Capex and R&M) including forecasts and budget variance reports
\n\u2022To contribute to the specifications to SLA\u2019s for approved service providers in conjunction with the Procurement team, including company procurement strategy
\n\u2022To ensure that compliance is maintained with building and statutory regulations, as per the Health and Safety Act and ASIB requirements, as well as internal systems updating
\n\u2022To register and monitor insurance processes to finality.
\n\u2022To manage and respond timeously to technical complaints and queries received by clients, and identify trends in complaints
\n\u2022To manage the relationship with the tenants, including tenant installations and asserting budgetary control
\n\u2022To conduct inspections, including technical, housekeeping, service contract and Take on and take back inspections
\n\u2022Manage and control all maintenance \/ stock control inventory \/ spares and tools
\n\u2022To manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system
\n\u2022To manage both \u201chard\u201d and \u201csoft\u201d services, monitoring the quality of services and deliverables including monthly KPI management provided by suppliers, ensuring they are within budget by negotiating the most advantageous pricing structure
\n\u2022Effective management of the utilization of municipal and utility management to ensure optimum recovery ratios
\n\u2022Monthly management of utility reports, including billings and associated meetings with utility consultants, as well as implementation to resolve issues
\n\u2022Management and scrutinise monthly and daily solar performance and reports (if applicable)
\n\u2022Manage borehole installations to optimal performance
\n\u2022To prepare required technical and financial reports and feedback reports to management
\n\u2022To stay abreast of changing technical market trends<\/p>\n
\nExperience:<\/strong><\/p>\n
\n\u2022 Shopping Centre \/ Retail Experience will be advantageous<\/p>\n
\n\u2022 Relevant Certificate plus 5 years\u2019 experience
\n\u2022 Demonstrable understanding of Property Management<\/p>\n
\n\u2022 Good knowledge of the Occupational Health and Safety Act
\n\u2022 Computer literate (full MS package)
\n\u2022 Well-developed report writing skills
\n\u2022 Financial, Budgeting and cost control experience
\n\u2022 Familiar with service level agreements (SLA\u2019s) and lease agreements
\n\u2022 Stakeholder management skills
\n\u2022 Project Management skills
\n\u2022 Mechanical \/ Technical \/ Electrical knowledge will be advantageous
\n\u2022 Utility management experience \/ knowledge will be advantageous
\n\u2022 Excellent verbal and written communication skills especially in communication to clients and suppliers<\/p>\n