Implementation Quality Assurance<\/strong>
\n\u2022\tConduct quality and effectiveness assessments of implemented system functionality
\n\u2022\tProvide guidance and governance to system designers and business\/system analysts to ensure technical and business solutions are implemented in line with the high level design
\n\u2022\tReview and improve system functionality training material
\n\u2022\tDevelop and conduct Induction training for new staff members on MTN system focusing on Methodology Frameworks, Templates and Best Practice<\/p>\nInformation Management
\n\u2022\tMaintain a central repository for functionality of core applications and functional rules
\n\u2022\tCapture relevant functional entities on ARIS and maintain repository
\n\u2022\tCreate and maintain a central repository for functionality of core ERP \/ billing applications of MTN and MTN Group alignment
\n\u2022\tCreate and maintain a central repository of ERP \/ billing business and functional rules of MTN and MTN Group alignment<\/p>\n
Customer Satisfaction
\n\u2022\tEngage with General Managers, Senior Managers, Managers, Supervisors and Users to understand their strategies and business goals at a sufficient level to be able to offer advice on the nature of the required information solutions
\n\u2022\tIdentify improvements to customer experience through people and systems
\n\u2022\tUnderstand customer needs and develop and fine-tune systems accordingly
\n\u2022\tEnsure customer needs and requirements are satisfied through appropriate systems \/ processes \/ procedures
\n\u2022\tAdopt a proactive approach to prevent problems from arising in the future
\n\u2022\tDrive continuous improvement as an important element of service delivery<\/p>\n
Educational requirements<\/p>\n
\u2022\tDegree in B.Com Information Technology, Engineering (with business background), Computer Science (with business background) or relevant experience<\/p>\n
Experience required<\/p>\n
\u2022\tAt least 5 years business analysis and\/or related business experience, including at least 3 years concurrent experience in the telecommunications environment
\n\u2022\tERP \/ prepaid and postpaid billing experience
\n\u2022\tERP \/ Billing System implementation experience (project experience)<\/p>\n
Skills required<\/p>\n
\u2022\tTelecommunication sector knowledge (Now & future)
\n\u2022\tNetwork application knowledge
\n\u2022\tIn-depth understanding of current MTN ERP systems, as well as proposed systems to ensure the best systems are applied for the functionality required
\n\u2022\tKnowledge of MTN Group architecture best practices and standards
\n\u2022\tProject Management best practices and standards knowledge
\n\u2022\tIn-depth knowledge of Quality standards ISO9000, 9002, Six Sigma, CMMi, COBIT
\n\u2022\tKnowledge of best practice process and operational frameworks : e-TOM, SCOR, DCOR, CMAT
\n\u2022\tUnderstanding of enterprise Architecture Frameworks : Zachman, TOGAF, NGOSS
\n\u2022\tIn-depth knowledge of technical design principles (e.g. SOA)
\n\u2022\tAn understanding of the MTN SA strategy and Business plan
\n\u2022\tKnowledge of MTN Group Low cost operator and application strategies
\n\u2022\tKnowledge of Unified Modelling Language (UML)
\n\u2022\tKnowledge of Rational Unified Process (RUP)
\n\u2022\tKnowledge of BEE legislation and company policy<\/p>\n
Click here to apply for this Job Vacancy<\/a><\/p>\nOffer valid till 25th June 2010<\/p>\n","protected":false},"excerpt":{"rendered":"
MTN Group is a\u00a0South Africa-based multinational mobile telecommunications company, operating in many African and Middle Eastern countries. MTN South Africa recruits Functional Architect (2 Vacancies) Location of position MTN South…..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[3],"tags":[2156],"jetpack_publicize_connections":[],"yoast_head":"\n
MTN South Africa: Functional Architect (2 Vacancies) - Jobs in South Africa 2023<\/title>\n\n\n\n\n\t\n\t\n\t\n